Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Finance    5. General    6. Reference - General    7. Personnel & human resources management   

Editorial Review

Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in Read more

Reviews (216)

Results Need Supporting Evidence
The Scientific Method applied to this book:
Identifying talent
This ia a worthwile read about people management. The author's take a non-traditional approach to people management and their points are usually sensible and logical. The fundamental point of this book is to identify the talent within the employee and how to harness that talent for the good of both the company & employee.

If You're a Manager ... You Need To Read This
I must agree with the Amazon reviewer who said that if you could only read one business book, this should be it.It really should be required reading for all managers and supervisors, and definately a required read of all MBA students.
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Subjects:  1. Attitudes    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Employees    6. Executive Management    7. Executive ability    8. Executives    9. Leadership    10. Management    11. Management - General    12. Reference - General    13. Business & Economics / Leadership    14. Management & management techniques   

Reviews (5)

How to eliminate swamp gas
This is a revised and expanded edition of a book which has proven especially helpful to those responsible for planning and conducting meetings but also to those who need to improve their presentation skills in other situations such as when meeting with a supervisor (e.g. to provide a progress report) or with a client (e.g. to make recommendations concerning new initiatives). Kelsey and Plumb are professional meeting facilitators who also train others to become effective facilitators. In this new edition, they share much of the same material found in the first edition (Great Meetings! How to Facilitate Like a Pro) but develop it in much greater depth, in response to extensive feedback which they have obtained since 1997. They respond to questions such as these:
If you're running a meeting you should get this book
This book is 15% theory, and 85% practical tools and techniques.Anybody responsible for facilitating any kind of meeting will find this book to be a treasure trove of helpful ideas, and welcome wisdom.It's light-hearted and easy to read.I'd be comfortable giving it to somebody quite inexperienced in running meetings, but also found much that spoke to this seasoned practitioner.
Veteran facilitator comments
I have used Great Meetings alongside several other facilitation texts for several years in a course on group facilitation in the Conflict Transformation Program at Eastern Mennonite University.Recently a student in our program wrote an enthusiastic review. She has many years of experience as a community facilitator and has demonstrated herself to be highly knowledgeable and competent.With permission of the author, Phoebe Kilby, owner of Sympoetica, phoebek@sympoetica.net, I post it below. This is a review of the 2003 edition of the book.The book has been republished in a 2004 edition.
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Subjects:  1. Business & Economics    2. Business/Economics    3. Reference - General   

Reviews (8)

Wast of time and money
This book is a wast of time and money. Basically you get the forms but no way to change them to suit your business. The CD is is Adobe and you are unable to do aany modification to the form, just print as is. Also, the Adobe reader included on the CD is corupted, and you have to get it elsware if you need it.
Must-have for anyone preparing for a career in food service
The Encyclopedia of Restaurant Training is a no-nonsense, thorough resource covering the necessary training for all positions in the food service industry, from professional chef to maitre d to bartender and much more. Written in clear, easy-to-understand terms and charts spelling out explicit training instructions, and illustrated with some diagrams (such as a picture of how to properly set a formal table), The Encyclopedia of Restaurant Training spares no effort to be as understandable as possible. No background knowledge in any trade is needed to grasp explicit instructions ranging from a step-by-step breakdown of the hostess job to the proper order of service for a luncheon handout to how one can go about creating a memorable presentation to food service employees, and much more. A CD-ROM accompanies this absolute must-have for anyone preparing for a career in food service, or charged with the responsibility of training food service recruits.
A Complete package for the Food Service Industry
As a long-time user of The Restaurant Managers Handbook by Douglas R. Brown, I have found The Encyclopedia of Restaurant Forms and it's CD Rom to be the most complete and comprehensive selection of forms and ideas for every day and every situation that can or will arise in the food service business. ... Read more

Subjects:  1. Business & Economics    2. Business & Economics / Hospitality, Travel & Tourism    3. Business & Economics / Management    4. Business & Economics / Reference    5. Business / Economics / Finance    6. Business/Economics    7. Industries - Hospitality, Travel & Tourism    8. Restaurant management    9. Small Business - General    10. Management    11. Reference    12. Restaurants   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Human Resources & Personnel Management    5. Reference - General   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Industrial management    5. Operations Research    6. Reference - General    7. Research    8. Training    9. Business & Economics / Operations Research    10. Operational research   

Reviews (2)

Essential Dictionary of Real Estate
Useful book, especially when I'm stuck for an understandable definition of a real estate term. Some of the definitions are different than those given in the real estate class I'm taking. Then again, some terms have more than one definition, and both are correct. Not state-specific. This is for national.

reluctant buyer
as a first time property buyer i was getting bogged down in a lack of language skills. Nothing meant what I thought it did. The Essential Dictionary of Real Estate cleared that up for me and I was able to procede with confidence ... Read more

Subjects:  1. Building    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Dictionaries    6. Dictionaries - General    7. Real Estate - General    8. Real estate business    9. Real property    10. Reference - General    11. BUSINESS - REAL ESTATE TRD PB    12. Business & Economics / Reference   

Reviews (2)

A Complete Approach to ITIL Foundations
This book contains a complete approach to all the topics covered in ITIL Foundations and serves like principal guide of study for this certification.

Is it worth it?
I need it for a shot at ITIL Foundation exam for ITIL Practitioner class by mid August. Also having trouble getting
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Subjects:  1. Business & Economics    2. Business/Economics    3. Industrial Technology    4. Reference - General    5. Technology & Industrial Arts    6. Business information systems    7. Study guides, home study & revision notes    8. Systems management   

Subjects:  1. Business & Economics    2. Business/Economics    3. Corporate & Business History - General    4. Reference - General    5. Management & management techniques   

Reviews (79)

An easy-to-read book on getting people (or pets) to change
This little book explains reinforcement using examples that make it really clear how eight different methods of behavior modification work.It is a consumer's guide to behavior modification using reinforcement.
Staple book for teachers, trainers, coaches, everyone.
Want to know how to know how to teach anyone anything. Buy this book.

Great book
is an excellent book for anyone that wants to learn how to communicate with your dog. i loved it ... Read more

Subjects:  1. Behavior modification    2. Business / Economics / Finance    3. Conditioned response    4. Feedback (Psychology)    5. Personal Growth - Success    6. Reference - General    7. Reinforcement (Psychology)    8. Self-Help    9. Training    10. Educational psychology    11. Popular psychology    12. Self-Help / Success   

Reviews (2)

The best how-to book on storytelling
I have been through a number of the most popular books on corporate storytelling, and this is by far the most useful of them. While they all contain a number of case studies, this book goes one step further and actually provides the reader with clear step-by-step guidelines on how to start using storytelling within your own organisation. Budtz, Fog and Yakaboylu evidently have a lot of real-world experience with their subject matter.

Highly informative
It's rare that a European book on branding is endorsed by American gurus such as Philip Kotler, Kevin Kelly and Tom Peters - even marketing guru Seth Godin calls this book "one of the very best marketing books of the year".
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Subjects:  1. Advertising & Promotion    2. Brand name products    3. Business & Economics    4. Business / Economics / Finance    5. Business/Economics    6. Management - General    7. Marketing    8. Marketing - Product Management    9. Product management    10. Reference - General    11. Branding    12. Business & Economics / Management    13. Corporate Communication    14. Management    15. Sales & marketing    16. Storytelling   

Reviews (8)

A review on Andragogy and learning theories
The Adult Learner by Malcolm Knowles is a comprehensive and informative book covering various aspects and theories on learning beginning with the roots of andragogy. The reading then progresses through adult learning in human resource development to elaborating how andragogy is applied in practice. Lastly, strategies are introduced to tailor learning to individual differences and to be able to implement adult learning in organizations. I specifically found useful the new perspectives on adragogy that has emerged from research and theory in a variety of disciplines from the learner's need to know working your way through the core principles to motivation to learn. Even though this is definitely a worthy read because of the comprehensiveness of the content it would be more suitable for a reader that already has had some what of a foundation within the adult learning realm.

THE ADULT LEARNER, SIXTH EDITION
This book was in excellent shape.I received it sooner than I expected.

A classic, but it does not use its own advice.
Malcolm S. Knowles is the founder of the theory of Andragogy (Adult Education), and I agree with him on many of the points he makes.
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Subjects:  1. Adult & Continuing Education    2. Adult education    3. Adult learning    4. Business & Economics    5. Business / Economics / Finance    6. Business/Economics    7. Human Resources & Personnel Management    8. Reference - General    9. Training    10. Business & Economics / Human Resources & Personnel Management    11. Personnel & human resources management   

Editorial Review

Until the early '90s, project management was definitely located somewhere near the unsexy end of the business spectrum. But now, with the rise of downsizing and outsourcing, it has become one of the hot disciplines. Professional membership of the U.S.-based Project Management Institute has quadrupled in the last decade, and Microsoft claimed recently to have over 2 million users worldwide of its project-management software. The reasons for this growth are simple. Project management is about managing "projects," that is, unique pieces of work (as opposed to ongoing operations). Downsizing, outsourcing, and the accelerating pace of change have meant that, increasingly, work is carried out on an ad-hoc, one-off project basis. Read more

Reviews (46)

Outstanding and Comprehensive Introduction to Project Management
As someone who has performed a bit of project management in the Aerospace industry I can honestly say how much I wished I had read this book BEFORE I started doing PM. Without it I got by, through hard work, trying to apply common sense, and the luck of having great bosses. But it was painful nonetheless and often felt like I was walking an icy tightrope in pitch-black.
One of the best Project Management books
I've been really impressed about this book:
PMP Instructor Recommendation
I have been teaching a PMP preparation class for several years now and I recommend this book to every one of my students because it fits and supports the strategy which I stress: concepts, concepts, concepts - if you get the concepts, the rest (processes, formulas, techniques, etc.) comes easier.I recommend this book because it nails the concepts consistent with PMI's PMBOK guide plus it provides an approach to the application of these concepts in the workplace.If you're preparing for the PMP exam or just need a guide to help improve your project management skills, I highly recommend "The Fast Forward MBA in Project Management, Second Edition." ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Project Management    5. Business & Economics / Reference   

Reviews (6)

CAN'T BEAT THIS FOR THE PRICE
I recently purchased the Lean Pocket Guide (published by MCS Media, Inc. i.e., The Lean Store) and found it to be the most book for your money that is on the market.This book set the standard for good, informative information on Lean.The illustrations and explanations were perfect for the folks on the shop floor, as well as my supervisors.
What you need on the shop floor:-)
Hello, this little booklet is excellent. You get all information on lean concepts in your palm and right where you need it -not at your desk- but on the shop floor.
OUTSTANDING!
The Lean Pocket Guide isundoubtedly the best value Lean book ever written.All the Lean tools are clearly defined, along with good, simple illustrations.The Key Points at the end of each section provide additional insight into Lean applications.All our employees have one of these.It was very rewarding to see - on the day following giving these to our employees (there was an employee that did not particpate very often in our teams) having The Lean Pocket Guide opened on his bench to the Standard Work chapter.I need say no more! ... Read more

Subjects:  1. Business & Economics / Industrial Management    2. Business & Economics / Industries / Manufacturing Industries    3. Business & Economics / Reference    4. Business / Economics / Finance    5. Environmental Engineering & Technology    6. Management - General    7. Science/Mathematics    8. Technology    9. Business & Economics    10. Costs, Industrial    11. Handbooks, manuals, etc    12. Industrial Management    13. Industrial productivity    14. Industries - Manufacturing Industries    15. Production management    16. Production scheduling    17. Reference   

Reviews (11)

Sucked
My husband came home with this book last week.I am considering buying a business of great interest to me, but I have next to no experience with retail.He has his doubts about the whole "dummies" series, but thought maybe it would help me.We both found the text to be vague, as I was looking for concrete definitions to some of the unfamiliar business terms which the book did not provide.At the same time, the suggestions for running a small business were ridiculously obvious and downright condescending.The book went back to the store, and I ordered a copy of Specialty Shop Retailing (How To Run Your Own Store) by Carol L Schroeder from my local library.I would HIGHLY recommend this book, and once I finish reading entirely I'll take the time to provide a thorough review.But really, the book has a great layout and it's enjoyable reading.

Small Biz Bible
This book has been very useful.The author gives practical tips, advice, checklists and forms - all in an easy to read format. He makes things that seem overwhelming at first suddenly seem manageable.The CD ROM saved me a bundle in legal fees.He seems to know what it is like to have been in the trenches.

Decent book but not for my cause
I was toying with the idea of creating an online based business selling educational material and decided to buy this book because I wanted to learn the specifics of running a homebased business.I was searching for facts about taxation, how to get a business liscense, and a directory to web resources.These were in here but with such little detail.Also the book does not tackle small business management like I thought.It explained how to set up a larger business with a board of directors and examples of balance sheets working with millions of dollars in transactions.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Management    6. Management - General    7. Reference - General    8. Small Business - General    9. Small Business Management    10. Small Business/Entrepreneurship    11. Small business    12. Business & Economics / Small Business    13. Business & Management   

Reviews (4)

A must read for all serious scholars of leadership
I have found the "Handbook" to be most useful.I disagree with my Swedish friend above about the book.In fact below is a snippet from THE journal of leadership about the book.According Schriesheim, Scandura,Gardiner and Lankau (1993) the Handbook is "the outstanding foundationsource for information on leadership theory and research" (p. 104). Schriesheim et al. state further that the handbook is "the sourcewhich scholars should consult first in attempting to understand any of thesubsidiary topics...subsumed under the general rubric of 'leadership theoryand research'" (p. 108). A classic, comprehensive work
Bass presents a thorough, but brief synopsis of the findings in leadership research. His chapter on stress and leadership ignores the positive effects stress has on leader behavior and its relationship to subordinates.

Social science back 60 years?
This text displays a plethora of simplistic, presumptuous and shallow typologies purporting to explain what is a leader and why it has to be so. Without any concern for contemporary social studies the author tells usabout what inborn qualities signifies a female leader, why there are fewerblack leaders than white ones ("scientifically proven" lowcognitive ability according to the author, pp. 740-741), and the litanygoes on. It is baffling that this stuff is still available in the bookmarket as anything else than obscure reminiscences of American socialscience in a time we rather forget about. ... Read more

Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Handbooks, manuals, etc    4. Leadership    5. Leadership In Business    6. Management - General    7. Reference - General    8. Business & Economics / Leadership    9. Management & management techniques   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business enterprises    5. Business/Economics    6. Computer networks    7. Computers    8. Data Modeling & Design    9. Data Transmission Systems - General    10. Data transmission systems    11. Information Management    12. Management    13. Office Automation    14. Reference - General    15. Study guides    16. Business & Economics / Information Management    17. Business & Management    18. Computer Communications & Networking   

Reviews (3)

great book, alot of examples
I think this book is great, becareful not to get the instructors edition, I got that edition by mistake then ordered a student editon used, it did not come with the cd like it said it would.

Excellent textbook!
This book was incredibly helpful for a college class in Business Math.Many of the adults in my class had not studied any sort of math in years.This book made the subject easy with great examples succinct and thorough summaries.Recommend it for other teachers in the same area.

Good review of basic business math!
There are several typos in this book, but don't let that get you down.This is an excellant review of business math.It begins with the basics of operations, and then progresses to more complex formulas.It will helpeveryone from business majors to consumers to better manage their money. ... Read more

Subjects:  1. Applied    2. Business / Economics / Finance    3. Mathematics    4. Reference - General    5. Science/Mathematics    6. Statistics    7. Business & Economics / Business Mathematics    8. Business mathematics   

Reviews (8)

Good resource
This book met my needs for updating my secretarial resources. I haven't done administrative support for about 10 years and this brought me up-to-date on a lot of the changes. A worthwile addition to your library resources.

Not to be missed by any serious professional
This second edition of Administrative Assistant's And Secretary's Handbook has been completely revised with 10 new chapters to cover netiquette, Internet security ,office ergonomics and other modern-day concerns of secretaries and office personnel. From Internet travel planning and PDAs to computer applications common to office procedures, Administrative Assistant's And Secretary's Handbook provides an important reference not to be missed by any serious professional.

Okay
This is a book written in 1995 and yet there is a whole chapter on DOS and other outdated technology.No office still uses DOS!With the ever changing technology in today's world, the author would have been so much better off skipping that whole chapter.Letter formats and telephone etiquette will still apply ten years from now, but when talking of computers; today's newest is tomorrow's obsolete.So get this book for general office information but not to become computer savvy or to learn of the software businesses are now using. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Handbooks, manuals, etc    5. Office practice    6. Reference - General    7. Secretarial Aids & Training    8. Secretaries    9. Advice on careers & achieving success    10. Office management   

Reviews (33)

An advertising classic....
If your in advertising, any type of advertising, this book is a must read. It has incredibly timely advice for the google adwords maven or the copywriter. This even has great advice for those not in advertising. Truly a classic and HIGHLY recommended.

A classic reference tool
I've had this book in my arsenal for almost 20 years and refer to it almost monthly.
Learn copywriting from the guy who wrote The Book
John Caples is one of advertising's greats, the author of many people's choice for the most successful ad of all time*; Vice President of BBDO for many years; and AdAge's #21 on its list of 100 Top People of the 20th Century. The world's most prestigious creative marketing award is named after him: The John Caples International Award.
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Subjects:  1. Advertising    2. Advertising & Promotion    3. Business & Economics    4. Business / Economics / Finance    5. Business/Economics    6. Reference - General