Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Leadership    5. Management - General    6. Organizational Behavior   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Life - General    4. Business/Economics    5. Critical thinking    6. Management - General    7. Management Science    8. Personal Growth - Success    9. Logic    10. Organizational theory & behaviour    11. Self-Help / General   

Reviews (7)

Finally Understanding Change Resistance as Useful Information
Imagine getting so much perspective on habits you're not happy about that you can actually keep your commitments to yourself.Using language structure as both the diagnostic and the cure, Kegan and Lahey offer up a fresh guide to creating sustainable change.
A great break down of common problems
I love the analysis of the way we communicate breaks down common misconceptions.This book shows the things that create negative responses and reactions.I think that while it shows ways to change, very few people actually change.I plan to use these concepts with my employees and see if it has an impact. My supervisor told me about this and advised trying it out with a partner first. I can see ways that I and others I work with fall into patterns that can be changed.
Superb treatment of the subject
The authors do a wonderful job of tying the science of languages and communication to the business of work and life.Filled with great examples from the world, it is easy to understand and digest.Read more

Subjects:  1. Applied Psychology    2. Business & Economics    3. Business / Economics / Finance    4. Business Communication - General    5. Business/Economics    6. Oral Communication In Business    7. Business & Economics / Business Communication    8. Business communication & presentation    9. Organizational theory & behaviour   

Reviews (5)

Understanding Basic Human Behavior in the Workplace
"Organizational Behavior: An Experiential Approach" has rightfully earned its reputation as a practical applied OD Classic!While traditional primary and secondary education emphasize building mental libraries of `theoretical knowledge,' Osland, Kolb, and Rubin recognize that working professionals learn through applicable experiences that address real-world challenges--thus, `an experiential approach.'I have successfully used lessons from "Organizational Behavior: An Experiential Approach" during consulting engagements in both private and public sectors, in both for-profit and not-for-profit organizations, and in graduate business education.Consistently, through `experiential approaches' as described in "Organizational Behavior", adults learn more useful lessons from their experiences, learn what their lessons mean, learn how to generalize their learning for other applicable situations, AND apply more of their learning when they are back on the job.Experiential learning goes beyond merely increasing knowledge and actually changes individual (and organizational) behavior.
Great book!
This book is great.I bought it thinking that I'd use it just for my organizational behavior class and I was wrong.The group exercises will definitely come in handy in future group assignments and in the workplace.

Conditionof book
the book was in excellent condition as promised. I am quite pleased. this is my first experience with anyone other than books-a-million and barnes and noble. I had to wait a little longer to get the book but I will not use the other retailers ever again. ... Read more

Subjects:  1. Applied Psychology    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Human Resources & Personnel Management    6. Industrial & Organizational Psychology    7. Industrial Psychology    8. Organizational Behavior    9. Organizational Behavior In Business    10. Psychology, Industrial    11. Business & Economics / Systems & Planning    12. Occupational & industrial psychology    13. Organizational theory & behaviour   

Reviews (1)

Excellent Seller
I recommend this seller for more items. Seller was reliable and shipped product quickly. I would purchase more items from this seller. Plus, cost was low. :) ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Management - General    5. Organizational Behavior    6. Organizational change    7. Organizational effectiveness    8. Rev. ed. of: An experiential a    9. Strategic Planning    10. Business & Economics / Systems & Planning    11. Business strategy    12. Organizational theory & behaviour    13. Research & development management   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Human Resources & Personnel Management    5. Organizational Behavior    6. Organizational Behavior In Business    7. Strategic Planning    8. Business & Economics / Systems & Planning    9. Organizational theory & behaviour   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Leadership    5. Management    6. Management - General    7. Management Science    8. Organization    9. Organizational Behavior    10. Business & Economics / Systems & Planning    11. Organizational theory & behaviour   

Reviews (5)

Too Academic
This book is much too academic. Can somebody recommend an organizational change book written by a practitioner? This book is designed for undergraduate students.

Professional 'Keeper'
This 'Guide' book is one of four used in a Human Resource Development course that I took in a masters program.The content is the type that will be referred to over and over again in the course of an HRDV career.Some principles should not change, and the ones in this book are rich.A copy is staying in my personal library.

Solid definitions and foundation for understanding OD
I love this book!It is a must-have for all practitioners, beginners, or anyone who wants to place solid definitions of all elements associated with organization development. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business consultants    4. Business/Economics    5. Handbooks, manuals, etc    6. Management    7. Organizational Behavior    8. Organizational change    9. Structural Adjustment    10. Training    11. Business & Economics / Human Resources & Personnel Management    12. Business & Management   

Reviews (12)

Valuable? - Perhaps for somebody who has never had a real eye for other cultures
Hofstede's work was and is not really helpful; perhaps fascinating for those who deal with the issues from the comfortable space of their warm home of office in a western country.
Very valueable, if taken as Hofstede has meant it
Although many comments have already been accumulated let me add something, since some of the reviews tend to get out of focus. Hofstede never claimed to have studied cultures in general, he studied effects of culture on work-related values. For this topic his work is still the standard. The starting point is like this: a large company like IBM tries to establish a strong corporate identity shared among all of its worldwide employees ("We are IBM" kind of thing). However, if you ask them a couple of questions about their work-related values, they answer differently. Turns out, the differences can be explained to some degree by the employee's country-of-origin, that is his or her culture. Hofstede then goes on and tries to find dimensions in order to describe the differences between cultures, - and it has to be said again and again - dimensions for "work-related values" and not for culture in general! This observation was and is tremendously important for multinational companies. It means that we are still influenced even when we work at a multinational firm by our cultural traditions and that this cannot easily be exchanged by the company's culture. Of course if you are more interested in other aspects of culture, than Hofstede's books might not the prime choice for you to study.
A Train Wreck
Reading the previous reviews, several things are evident. The West Palm Beach review is nothing more than an ad hominen attack on a previous review.Furthermore, the Palm Beach reviewer mistakes sticking to the subject with "we're the only game in town" argument/counterargument assertion.It is very easy to ignore Hofstede's work completely, start from zero and perform a real cross cultural analysis, 2-3 three countries at a time, starting IN the native language and then making a comparison that speaks in its own voice.This is NOT the same as Hofstede's doing the surveys in English and then translating them twice.The Palm Beach reviewer also falls into the argumentum ad ignorantium fallacy (must be true because it hasn't been proven false) by saying "I mean that no reputable research on cultural values will fail to include Hofstede's work because it has been so influential" as well as appeal to celebrity.
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Subjects:  1. Anthropology - Cultural    2. Ethnic Studies - General    3. Organizational Behavior    4. Psychology    5. Social Psychology    6. Social Science    7. Sociology    8. Psychology & Psychiatry / General    9. Sociology, Social Studies   

Reviews (14)

Most valuable read of my MBA
Gareth Morgan's book provides an antidote to the finance, marketing and HR texts that are required reading for an MBA student. The clever use of metaphor allows the reader to absorb the huge anount of information contained within the book (check out the bibliography!) - you don't even realise how much you are learning until you start relating concepts to others around you. My fellow students, colleagues and even my parents had to listen ... This book can profoundly change your thinking about orgs
This is not a "three steps to understanding organizations" type book.The people posting negative reviews for this were looking for something simple and digestable - this book is not that.However, if you take the time, you will find it profoundly alters your thinking about understanding organizations. Too esoteric...hard to follow.
I am a graduate student in organizational development.Although this book has some good underlying concepts, I found most of the book hard to follow and not very engaging.It was often difficult to see how many of the concepts actually apply to organizations.There may be good ideas, but they often get lost in the rambling chapters. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Leadership    5. Management - General    6. Organization    7. Organizational Behavior    8. Structural Adjustment    9. Business & Economics / Business Ethics    10. Organizational theory & behaviour    11. Ownership & organization of enterprises   

Reviews (10)

Not clear that product was"low cost edition"
I received the book I ordered; however, I received the "low cost" edition which basically means the paper is thinner making it more difficult to read because the print from the other side shows through. This was not clear in the description.

It's a Classic
I'm a little disappointed at those who were horrified at its age--the French and Bell book is a classic and it was updated in 1999.Anyone who is interested in learning OD should read the book and you will get a great foundation.Go from there to learn more about individual OD interventions or theories.Yes, Kotter's book is great, too, but Kotter speaks about leading change (only one topic in OD) or about leadership (another goodie but only one topic).If you don't know anything about OD, read this book.Because it was originally written in the 70s doesn't invalidate it; in fact, it shows how good it is.

how about some double loop learning ?
This is a flawed edition of a classic book.Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Management - General    6. Organization Development    7. Organizational change    8. Structural Adjustment    9. Business & Economics / Systems & Planning    10. Organizational theory & behaviour   

Reviews (8)

Interesting Model
The model presented is an interesting and for the most part effective one.For an alternative model see O'Reilly, Chatman and Caldwell's OCP Method and in particular the commercially available web tools from ThinkShed (www.thinkshed.com) that leverage the method. Great book, plus...
This is a great book. In addition, I recommend "Strategic Organizational Change" by Michael Beitler.

The most helpful book...
This is the most helpful book available on organizational culture. Their OCAI instrument (for diagnosing organizational culture) alone is worth more than the price of the book. I use Cameron & Quinn's material with every one of my clients.Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Corporate culture    5. Development - Business Development    6. Management - General    7. Management Science    8. Organization Development    9. Organizational change    10. Structural Adjustment    11. Business & Economics / Leadership    12. Business & Economics / Systems & Planning    13. Organizational theory & behaviour   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Management - General    5. Organizational Behavior    6. Organizational change    7. Personnel management    8. Business & Economics / Organizational Behavior    9. Organizational theory & behaviour   

Reviews (13)

Appreciative Inquiry
This is an excellent book. It is very readable while it explains the theory and foundations of AI. There are examples of its use in the for profit and non profit world. I have been involved in strategic planning for several year with non profits and this is one process that folks get excited about. I would highly recommend this book and "The Appreciative Inquiry Summit" to get a practical outline on how the process can be put into practice with groups and organziations.

Inspiring and Practical
As a professional organization development consultant for over 20 years, I have found The Power of Appreciative Inquiry extremely helpful, not only in change consultation but in many other aspects of working with human systems.I recommend it highly.

beware of the positive reviews
I bought this book, and it is full of really obvious statements that are not backed by any meaningful examples. A requirements based analysis would have been a lot more useful. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Communication in organizations    5. Customer relations    6. Decision Making & Problem Solving    7. Structural Adjustment    8. Organizational theory & behaviour    9. Personnel & human resources management   

Editorial Review

Every year, companies spend billions of dollars on training programs and management consultants, searching for ways to improve. But it's mostly all talk and no action, according to Jeffrey Pfeffer and Robert I. Sutton, authors of Read more

Reviews (28)

Overcoming Inertia - Uniting New Knowledge with Action
Two stellar professors use their experience and research to address the problem of organizational inertia in spite of our wide-spread and prevailing knowledge.
Packed with Knowledge!
Comedian Bill Cosby once sang a metaphorical ditty about a man who sat on the railroad tracks each day, only to be hit by a train. He knew when the train was coming, but he just couldn't apply that knowledge to get out of the way. That circumstance will sound hauntingly familiar to corporate consultants. Consider the experience of two consultants conducting deregulation research for a Latin American utility company. They stumbled over an excellent 500-page report completed years previously by a prior consultant. The document had all the information and analysis the company was seeking, but it had never been utilized. Authors Jeffrey Pfeffer and Robert I. Sutton expose the alarming gap between what senior managers know and what they actually implement. After four years of intensive research into this issue, they uncover valuable lessons on how to make sure your organization doesn't talk itself to death. Today's companies are struggling to overcome inertia and become more nimble. That's why we strongly recommend this book for managers at every level; if nothing else, you'll know what you ought to be doing.

Knowledge alone is a watseful Investment
The only book on the very important subject I know off. The authors share their views on the their a well researched topic.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Information Management    6. Knowledge Capital    7. Knowledge management    8. Management - General    9. Organization Development    10. Organizational effectiveness    11. Management decision making    12. Organizational theory & behaviour   

Reviews (5)

Great resource for enhancing facilitation!
I found The Art of Facilitation to be an easy-to-read, complete guide in helping to better understand facilitation.I suggest that every beginner facilitator should read this.The authors wrote it specifically outlined and detailed, yet not too complicated. It is a good book to keep close by as a quick reference source. The breakdown of the book allows it to be a wonderful training guide complete with a toolkit to assist your every need of facilitation.

Excellent book on facilitation
A very good book on one of the most difficult arts that of drawing together a group through facilitation.

Distinguishing Facilitation Powerfully and Simply
The Art of Facilitation is written in simple language. It cuts through the academic tendency to complicate this domain, and in doing so displays the authors mastery of it.Read more

Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Communication in small groups    4. Group decision-making    5. Group facilitation    6. Human Relations In Business    7. Management - Teams    8. Small groups    9. Organizational theory & behaviour   

Reviews (15)

A classic and a must read
With humor and "paradox" Professor Jerry Harvey does a great job in stimulating personal reflections about management. Among the several tales, see Management and the myth of Abraham ("every time a boss makes a stupid mistake, he sends his administrative assistant to try to rectify it"), my favorite Captain Ashok and the Concept of Grace ("Asoh told the truth, and we are starved for it") and Group Tyranny and the Gunsmoke Phenomenon (our behaviour is related to our fear of separation but we have a choice "when confronted with the possibility of group tyranny"). Enjoy your reading and start thinking.

Thought Provoking Essays
These "Meditations" provide great thinking into how to be a more effective manager.As "Meditiations", this is not a how to cookbook on management, or checklist.There are no promises of improved customer service, or increased efficiency.Rather, by reading them, your thinking about management will improve.
Keys to the organizational kingdom
The book provides a thoughtful and engaging perspective on organizational life.Its easy to read and painless to learn.This book provides important practical lessons. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Humor    6. Management    7. Management - General    8. Moral and ethical aspects    9. Moral and religious aspects    10. Organizational Behavior In Business    11. Organizational behavior    12. Business & Economics / Organizational Behavior    13. Organizational theory & behaviour   

Reviews (5)

Very insightful book!

Understanding How Work Really Gets Done is Organizations
Well written book with helpful insights that one can apply to the work world.By becoming conscious of the power that these networks yield we can better harness their potential energy and creativity force.
VIVIDLY REVEALS A KEY DIMENSION OF ORGANIZATIONAL SUCCESS!
This book is about how employees actually interact through networks to get work done, how such social networks function, how to analyze these networks, and ways to build and strengthen them. The major focus is on information flow and collaboration. The authors have found that a highly effective and pragmatic approach to analyzing and developing networks need not be highly complex. Their focus is on improving organizational performance by both understanding and promoting vibrant networks. The book concentrates on the factors that make a network effective and how, in practice, managers can foster the potential of a social network within and between units of organization. The discussion of factors that infuse energy into a network is excellent. So too are sections on the elements used to promote network connectivity and the six steps for conducting a social network analysis, including example questions. Based on considerable research and real-world experiences in private and public sector entities, the book is outstanding in revealing a key dimension of organizational success. It is well written, makes main points clearly, and delves into the substance of its subject. For anyone with an interest in, or engaged in, organization analysis, design,development or leadership, this book is must-reading! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business networks    4. Business/Economics    5. Employees    6. Management - General    7. Social networks    8. Organizational theory & behaviour    9. General Management   

Reviews (1)

an excellent start
Gilbert's marketing research is a must read for both budding academics and marketers. It provides an excellent point of reference for further study while laying out a solid framework. ... Read more

Subjects:  1. Advertising & Promotion    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Marketing - Research    6. Marketing research    7. Business & Economics / Marketing / Research    8. Market research    9. Organizational theory & behaviour   

Reviews (19)

This is a good book to waste your time.
There are much better books on management out there than this collection of unorganized work.Don't read this book if you're looking for new insight on management techniques.If you're already a seasoned manager, you'll find more value in your real work environment.This was a text for one of my MBA courses, and the rest of my MBA team (which consists of seasoned management professionals) has the same sentiments.
Becoming A Master Manager: A Competency Framework
Excellent service, timely delivery, the book was as advertised.

Horrible Layout
The content of this book is adequate, but the layout leaves much to be desired.The only way to find a chapter is through the table of contents.Pages are not labeled with chapter information, such as which chapter that page belongs to.The content is often broken up with cases and excercises that divide paragraphs in half. This makes it very confusing to follow the flow of the book.You can be reading along and jump into a case or excercise without knowing it and become very confused.If the authors and publishers would rework the flow of the book, I would rate it much higher. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Executive ability    6. Leadership    7. Leadership In Business    8. Management    9. Management - General    10. Organizational behavior    11. Business & Economics / Leadership    12. Organizational theory & behaviour