Reviews (32)

If You Ever Find Yourself In the Line of Fire...
In the Line of Fire focuses on the process and dynamics of answering questions in front of important audiences.It provides excellent mechanics to prepare for formal Q&A sessions as well as ad hoc situations.The book is rich in anecdotes - although it may go a bit too far analyzing U.S. Presidential election debates over the past 30 years.
In the line offire
As and educator and someone who deals with the public at Board of Education meetings, PTA/PTSO meetings, and in other similar formats, a book that describes a process for effective communication is valuable. This book helps the reader to answer difficult questions and communicate effectively. The book should be required reading foradministrators as answering a question effectively is important for success.

Simple communication techniques expertly explained in an entertaining package
This book describes a few simple techniques for dealing with difficult questions from the audience after a formal business presentation, or from journalists after a press conference. In particular, the author explains how to control the interaction with the questioners, formulate answers that are less likely be perceived by the audience as contentious or evasive, and how to forcefully get one's message across as part of the answer.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Communication - Meetings & Presentations    5. Business presentations    6. Business/Economics    7. Communication In Business    8. Debates and debating    9. Oral Communication In Business    10. Questioning    11. Business & Economics / Business Communication    12. Business & Management   

Reviews (9)

Bible of Open Space
This is a very good hand-book for open space newcomers.Easy to understand and easy to read.I strongly suggest this book for anybody who want to start learning open space technology

One of the most valuable books in the world
As Brookings revealed in 2000, most of the world's 10000 biggest organisations don't yet have the measures to govern the vast majority of value now produced in services and knowledge businesses because as our networking age blossoms value dynamics are mainly intangible, deeply woven into the human relationships we self-organise, not for precise planning and overpowering command and control from the top. Value multiplication is a core gravity which should be embedded in everyone's right to work, learn , behave openly. a "How to" book
I recommend using open space tehcnology and/or other large scale intervention techniques to mine the collective emotional intelligence of a group of people (this may be your company, or people from an acadamic field you belong to). Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - Meetings & Presentations    4. Business/Economics    5. Conference rooms    6. Congresses and conventions    7. Cultural And Social Anthropology    8. Decision Making & Problem Solving    9. Employee Participation In Management    10. Entrepreneurship    11. Group decision-making    12. Management - General    13. Planning    14. Spatial behavior    15. Project management    16. Trade fairs & exhibitions   

Reviews (17)

Book everyone should read
This is wonderful book explaining what etiquette is really about.One will learn everything -- from how to dress, table manners, office setup, how to print business cards to how to prepare resume.I would recommend to everyone to read it regardless if they are working or not.While I do not agree with some of the rules regarding "who pays for lunch" - I would say that this is a book everyone should read and understand because it will improve their interactions with others.

Just what I thought it would offer for today's Professional
Covered all of the bases in today's professional enviornment

A new resource for all new graduates
The Etiquette Advantage in Business is just the thing for the newly hired recent graduate who wants to be sure he or she is doing the right and considerate thing.It is a great "review" for older employees who want to check whether their skills are current. Excellent material, clearly written.A pleasure to read! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Etiquette    4. Business/Economics    5. Careers - Job Hunting    6. Etiquette    7. Job hunting    8. Organizational Behavior In Business    9. Success in business    10. Advice on careers & achieving success    11. Business & Economics / Business Etiquette    12. Business communication & presentation    13. Etiquette & entertaining   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business/Economics    6. Business & Economics / Business Communication    7. Business communication & presentation   

Subjects:  1. Business / Economics / Finance    2. Business Communication - Meetings & Presentations    3. Motivational & Inspirational    4. Self-Help    5. Business & Economics / Business Communication / Meetings & Presentations   

Reviews (11)

What every woman should know!
I read about this book - actually, I consider it a textbook - when searching for tools on expanding my career. I usually wouldn't buy something like this, and instead look for similar information from free 'Net sources. But on a whim, I bought it, and am so glad I did. I'm not even halfway through and what I've learned already has helped me to speak and express myself in a way that gets people's attention, and has improved my professional image. One of the best tips, which comes early in the book, is catching myself using the "I think/like/don't like" phrase when I want to discuss facts. I do it, so I don't look like a know-it-all. Dr. Mindell, however, shows several ways to express facts without appearing as though I have all the answers.
Review by the Business Librarians of the Carnegie Library, Pittsburgh
The lights go down. The speaker strides confidently towards the podium, pauses and makes eye contact with the audience. And from the very first moment you know, instinctively, that it's going to be an excellent presentation. An experience like this reinforces your desire to create your own unique aura of self-confidence. What can you do to make this happen?
Not Helpful
I bought this book at a womens' leadership conference a couple of years ago.I read it cover-to-cover and decided to try the skills covered when communicating in my office.My supervisors' opinions of me changed drastically - they began to view me as surly and defiant.I didn't think any of the verbage alternatives were rude, but in the organization where I was working, the higher-ups expected you to consider them omnipotent and not have an opinion of your own.Ultimately one should consider their audience and adjust their language accordingly. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Life - General    5. Business communication    6. Business presentations    7. Business/Economics    8. Businesswomen    9. Communication In Business    10. Language and languages    11. Self-esteem    12. Women & Business    13. Women In Management    14. Business communication & presentation    15. Language Arts & Disciplines / Communication    16. Public speaking / elocution    17. Women's studies   

Subjects:  1. Advertising & Promotion    2. Business & Economics    3. Business / Economics / Finance    4. Business Communication - Meetings & Presentations    5. Business/Economics    6. Business & Economics / Advertising & Promotion    7. Sales & marketing   

Reviews (7)

Finally Understanding Change Resistance as Useful Information
Imagine getting so much perspective on habits you're not happy about that you can actually keep your commitments to yourself.Using language structure as both the diagnostic and the cure, Kegan and Lahey offer up a fresh guide to creating sustainable change.
A great break down of common problems
I love the analysis of the way we communicate breaks down common misconceptions.This book shows the things that create negative responses and reactions.I think that while it shows ways to change, very few people actually change.I plan to use these concepts with my employees and see if it has an impact. My supervisor told me about this and advised trying it out with a partner first. I can see ways that I and others I work with fall into patterns that can be changed.
Superb treatment of the subject
The authors do a wonderful job of tying the science of languages and communication to the business of work and life.Filled with great examples from the world, it is easy to understand and digest.Read more

Subjects:  1. Applied Psychology    2. Business & Economics    3. Business / Economics / Finance    4. Business Communication - General    5. Business/Economics    6. Oral Communication In Business    7. Business & Economics / Business Communication    8. Business communication & presentation    9. Organizational theory & behaviour   

Reviews (23)

The Master of the Power Presentation
"Presenting to Win" brings Weissman's experience as a presentation coach, television producer, screenwriter, and novelist to full bloom as he coaches us to "tell our story." His "goal B" is to insure we make a first impression that demonstrates command, and deserves the confidence and money of others.
Presenting to Win: The Art of Telling Your Story
Outstanding total message on presenting.

Great Book - Substantial, Immediate Return-On-Investment...
Looking for tips and techniques to improve your PowerPoint presentations - or your presentations in general?Presenting to Win is a great resource for guidelines, best practices and pragmatic methods to create and deliver presentations.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - Meetings & Presentations    4. Business Research    5. Business presentations    6. Business/Economics    7. Communication In Business    8. General    9. Business & Economics / Skills    10. Business communication & presentation   

Reviews (1)

Nothing to say BUT Fantastic!!!
Zelazny in his Say it With Presentation gives a fresh and clear message, the style he uses is very friendly explaining in the best way how to present and share a business presentation. Great job!!! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - Meetings & Presentations    4. Business presentations    5. Business/Economics    6. Graphic methods    7. Business & Economics / Business Communication / Meetings & Presentations    8. Business communication & presentation    9. PowerPoint   

Reviews (2)

Exactly what I ordered.
This text book was the correct version in new condition.It was also at a great price and reached Japan in a week.

Great book for everyday writing
This item was great and very helpful in my businesswriting class! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business English    5. Business/Economics    6. Communication In Business    7. General    8. Business & Economics / Business Communication    9. Business communication & presentation    10. English   

Reviews (7)

Excellent book for someone seeking new jobs
Thanks to this book I got more than 99% on my Professional Writing class. This book isn't just for college students; it is good for anyone who is in the market for new job. It talked about business communication (it's on the title) but that includes oral, written, how to do research paper, how to write proposals, what to expect and dress during an interview, how to write a follow up letter (thank you note), types of cover letters and how to tap into the hidden job market, types of resumes and online job search, e-mailing, types of letters (like fundraising) etc. (the list goes on and on). This is an excellent book for anyone learning about the current job market or what to expect. Ms. Locker is an excellent career coach and the book proves it. I applied to few job postings online (as a test on this book), and got replies from all of them and was called for interviews. I don't know about others but I'm very impressed with this book.

Communication for Dummies
This book breaks down every area of communication. It let's you know step by step what is needed. This is a book you will keep referring to for years to come.

Boring!
I needed to have this book for class and it is so boring. I can only read a page before I just have to stop because it's just that dull. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business/Economics    6. Communication in management    7. Management - General    8. Business & Economics / Business Communication    9. Business communication & presentation   

Reviews (6)

A practical guide to speaking like the boss
As a television news anchor for 20 years, author Suzanne Bates understands the importance of communication. She takes a practical approach to this well-worn field, using examples from her own experience and stories about famous people. Some of her suggestions have appeared elsewhere, so the subhead saying that she is revealing top executives "secrets" may be somewhat of a stretch, but she succeeds in boiling down the information to several series of rules. Then she provides many numbered lists to help you remember the guidelines. We recommend this book as a good place to start if you are nervous about public speaking or new at making speeches, chairing meetings or standing up in front of a crowd.

THIS BOOK HELPED ME WITH BOOK MARKETING TOO!IT'S GREAT!
I wish I had had this book when I owned my own newspaper.There are uncountable leadership tips and lots of wisdom between these pages.
Inspirational and Pratical
Bates does a great job of reviewing the basics of great leadership and how to portray your character to the listeners.It's a great step by step book on the "how to" of getting people's attention and then getting their respect, their admiration, and hopefully the results you want! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Communication - Meetings & Presentations    5. Business presentations    6. Business/Economics    7. Communication in management    8. Leadership    9. Management    10. Management - General    11. Oral Communication In Business    12. Oral communication    13. Business & Economics / General    14. Business communication & presentation    15. Management & management techniques   

Reviews (8)

listening behavior
Classic guide to understand and improve your listening behavior.
No-nonsense guide to listening for business
No academic cloudy language.Madelyn writes with perfect clarity, organizes her material usefully, and knows what she is talking about.The exercises are excellent.I use this book in my seminars and workshops on listening for business and government people.I give it my highest recommendation, and have no ties whatsoever to the author or publisher.Enjoy!

A Good Guide
An easy to understand and implement guide to the art of listening.Some great advice and I recommend this book to anyone interested in improving their listening skills. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Careers - General    6. Listening    7. Motivational    8. Business & Economics / Motivational    9. Business communication & presentation    10. Cognition & cognitive psychology   

Reviews (7)

Strong Tips Here
Axtell vividly shows how common sense is NOT enough to get you through all social or business situations around the world. Travelers ignore Axtell at their own peril.

Interesting
This book is good to read in general terms as it attempted to explain the gestures from all around the world.Sometimes, it's amusing to read & at times, I would be loss for words as what I thought was the right things to do in certain countries is actually considered as rude or obscene.Perhaps, it's the kind of book that you can read in the plane or just as a matter of interest.The presentation is rather text book-ish with bullet points, occasional pictures to ease readers' boredom, something like a PowerPoint presentation.I guess that denotes the writer's background being a prominent guest speaker.

Useful, interesting and funny
This is a nice book. If you are going to travel abroad or you meet foreign people, you would like to know what these people understand from your body language. Of course, the book also gives you good material for chatting with friends from anywhere (including your own coutry).Read more

Subjects:  1. Body language    2. Business & Economics    3. Business Etiquette    4. Business/Economics    5. Cross-cultural studies    6. Etiquette    7. Gesture    8. Intercultural Communication    9. Nonverbal Communication    10. Reference    11. Business & Economics / Business Etiquette    12. Business communication & presentation    13. Cultural studies    14. Customs    15. International business   

Reviews (8)

A personal account with interesting anecdotes
Although this is a little old fashioned in its style and content (particularly the photos and graphic style), I was sufficiently engaged with the content and anecdotes to read it right through in one evening. I learnt some new facts and had an insight into the style and ideas of someone who approaches fine lectures and presentations with great care. This made it worthwhile. It is a delightful change not to be assaulted by ego or self assurance. There is one irritating characteristic of style - the repeated use of "granted".

Should be required reading for engineers
After decades of sitting through terrible technical presentations by hapless fellow engineers (who, to be fair, had never been given the time or opportunity for the proper training), I'd had enough. With plenty of examples of misguided slides to serve as comic relief, I created a one-hour seminar containing the essentials of an effective scientific presentation. Since 1999, I've offered the seminar a few times a year at East Coast and California sites of our (very large) corporation for free at lunchtime, for anyone who cared to attend. So far, nearly 1500 people have done so.
A must for scientists and engineers!
This book details a history of scientists and engineers that have made excellent presentations and why. The book then effectively contrasts those styles with poor presentation techniques. The author also presents readers with different methodologies for presenting to diverse audiences.Every suggestion is supported with historical instances of presenters that communicated their ideas effectively. The book proved not to be another "how to make cool PowerPoint slide book." The majority of the text is invested in the structure of the presentation. The book serves as a "how to" for undergraduates, post doctoral fellows and speech trainers alike. ... Read more

Subjects:  1. Chemistry - General    2. Communication in science    3. Communication of technical inf    4. Communication of technical information    5. Composition & Creative Writing - Academic    6. General    7. Language Arts / Linguistics / Literacy    8. Lectures and lecturing    9. Physics    10. Research & Methodology    11. Science    12. Science/Mathematics    13. Scientific Communication    14. Business communication & presentation    15. Language for specific purposes    16. Science / Physics    17. Science: General Issues   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business writing    6. Business/Economics    7. Technical Writing    8. Business & Economics / Business Communication    9. Business communication & presentation   

Reviews (1)

Good Basic Information on Improving Communication
Communicating for Results is a good primer for the student or person who wants to improve his/her communication abilities.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Communication in management    6. General    7. Speech    8. Business communication & presentation    9. Language Arts & Disciplines / Speech    10. Management & management techniques   

Reviews (38)

Superb content, poor presentation
I read the Pyramid Principle in 1995 and dutifully trained myself to use it, with a little help from a class with Ms. Minto.
They should pipe this into a hospital room to save on anesthesia
It is VERY slow going, but you *do* get the impression that this is an important skill to have. The tips are good, and the examples are easy to comprehend. I dont think they should wait until you're in business to learn this. They should teach the Principle in highschool!... if you could stay awake long enough to learn it.

You Must Practice What You Read
I purchased this book primarily because it was referenced by several authors of other Mckinsey books that I've read. I was taken aback by the price of the book but I'm of the school of thought that great ideas need not come in large packages. As like many of the other reviewers, I found this book a tough read and had to break it down into smaller bite size readings. What I did that help me tremedously was build a Pyramid chart capturing the SCQ ---Answer using sticky notes. Once built, I was able to easily see the ideas she was presenting and was able to clarify my thinking and writing substantially.
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Subjects:  1. Technology & Industrial Arts    2. Technical Writing    3. Business communication & presentation    4. Writing skills    5. Reference - General    6. Business & Economics    7. Written Communication In Business    8. Business/Economics   

Editorial Review

Jack Griffin argues that it's vital to sell yourself--and your ideas--every day. In Read more

Reviews (10)

Is this a vocabulary review?
I was more interested in reading about different perspectives in the business environment, and the most effective way to communicate between different roles. I did not buy the book to memorize long lists of words and phrases - the "good" ones and the "bad" ones.
Excellent and essential book for everyone
I started teaching people to make PowerPoint presentations around 1992. Around 1995, I realized that many people were talking about themselves, so I suggested that the most important word they could use was "You." In 2003, I realized that people who wanted to be accepted by their audience should use the word "We." And then I picked up this book and read that the the three most important words in a business person's vocabulary were "we," "us," and "our." And that was on page eleven. At that point I was sold.
Good ideas for the tongue-tied.
This is an excellent book for anyone who thinks of the right response about three days too late.This book also provides a good framework on which to base verbal communication.It is especially useful for anyone that is shy, non-assertive, non-confrontational, or simply wants to put forth a professional image.I use it as an example in my Customer Service and Career Search classes and the students love it!Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business/Economics    6. Communication    7. Communication in organizations    8. Oral communication    9. Business communication & presentation    10. Language Arts & Disciplines / Communication