Editorial Review

Do you communicate ineffectively with some people and powerfully with others? The reason may be a difference in personalities and communication preferences. Read more

Reviews (30)

If you only buy one book on personality type, this should be it
I took the Myers Briggs personality test and learned a bit about personality type in communication and psych classes in college. But I wanted to know more. I wondered how I could figure out the personality types of others and use this information to help understand and communicate with others. I came across this book on Amazon and I think I purchased it because of all the great reviews. So I thought I should contribute a great review too. If you only buy one book on personality type I recommend this one. It's a great intro to type and it's very easy to understand. I refer back to it all the time. I also recommend "Just Your Type : Create the Relationship You've Always Wanted Using the Secrets of Personality Type" by the same authors, which matches all 16 personality types with each other, explains how type affects couple's interactions and suggests potential sources of conflict. Also very interesting. I would definitely purchase other books by these authors.
Changed my way of seeing people!
This book has changed my life. It is amazing how much I learned about myself. Now I understand my wife and other people, and I don't judge them anymore. My relations to others is now easear and less stressfull. Thanks!

This Book is a WASTE
I found the book to be a waste of time, energy, ink, and trees. It is nothing more then common sense re-emphasized. It gives a little bit of understanding the basic personality types, but does not give one the ability to "speed read". It basically says stuff like 'if a person is shy and doesnt socialize well, they are an introvert', well duhhh. DO NOT waste your money on piece-o-crap book. It is useless. ... Read more

Subjects:  1. Behavioral assessment    2. Business / Economics / Finance    3. Business Communication - General    4. Business Life - General    5. Business/Economics    6. Communication    7. Human relations    8. Interpersonal Communication    9. Interpersonal Relations    10. Myers-Briggs Type Indicator    11. Personality    12. Psychology    13. Psychology & Psychiatry / Interpersonal Relations    14. Self-Help & Practical Interests   

Reviews (1)

Excellent Book
As I found this Book very useful for our studies. Actually this book was designed for senior level Business and Research students. I myself studying MBA in electronic commerce manage to see this book from my Tutor for few days.It contains lot of real time examples and large source of research information for everybody. Its wonderful for all of us. Yes I do recommend this book for all interested , I mean all fellow colleagues and other senior level maangers and academics as well. Read more

Subjects:  1. Business & Economics    2. Business Communication - General    3. Business/Economics    4. Decision making    5. Industrial management    6. Mathematics    7. Probability & Statistics - General    8. Research    9. Management decision making    10. Mathematics / Statistics   

Reviews (4)

Full of mistakes
It appears that some fool edited the cautionary examples for correctness. (p. 34) The grammar is poor ("verboten" as a noun? (p. 85)), and the usage is non-standard (Commas are "trundled out"?(p.37)). Some passages are self-contradictory ("With Adjectives, p. 37).
Efficient and entertaining, but slim for my personal taste
Written with lively and direct prose, Rene J. Cappon's guide to punctuation succeeds in being a useful resourse for the busy journalist.No reader need fear about getting bogged down in the finer points of periods.If such a situation threatens to occur, Capon is quick to suggest a workaround.This leaves the stickiest questions even stickier, a real prickle for someone as persnickety as me.But for the journalist, or journalism student, I heartily recommend it. A Graceful, Witty Guide to Punctuation
As a professional editor for nearly two decades, I heartily recommend this book.Cappon's writing is clear, funny, and creative, and he makes the nuances of punctuation memorable.His reasoning is logical, and his explanations and examples are very helpful.Interestingly, though this is an Associated Press publication, some of the style differs from the official A.P. Stylebook.So if A.P. is your background, be aware of this.Read more

Subjects:  1. Business Communication - General    2. English language    3. Handbooks, manuals, etc    4. Language Arts / Linguistics / Literacy    5. Linguistics    6. Punctuation    7. Reference    8. Writing Skills    9. English    10. Usage guides   

Reviews (3)

this book isn't the best
My professor loves this book.I don't know why; makes me wonder if she ever read it the way a student would.This book makes its point early on, and the rest of the paragraphs you will read are nothing more than tedious example after tedious example.I found that I could get by without reading much more than the first few sentences of each section, stopping every so often to take note of a vocabulary word or a concept that has a better word to describe it. Even worse is I'm doubtful that I will get a single penny at buyback for this thing as McGraw-Hill decided to screw me over by publishing the 9th edition of this very tedious book.I'm betting that there won't really be any differences, save for the cover.This book is tedious at best.That's all there is to it.It tries to make communicating at work seem hard and tedious and at times it would seem it doubts the intelligence of the reader by having sappy quotes from people like Sam Walton and Donald Trump.

Excellant condition
I received my book right away. It was in excellant condition, just as it was described. I would definitely buy from this seller again.

Great Service
The text was in perfect condition, the correct edition and arrived when scheduled. I would definitly do business with this company again. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Leadership   

Reviews (2)

Major impact to your career success...
Negotiating is a critical skill in just about all areas of life, but especially when you're supposed to be a leader at work.Michael Watkins' book Shaping the Game: The New Leader's Guide to Effective Negotiating does a very nice job in laying out the necessary skills, as well as giving you the strategic tools you need to be successful at it.
The New "Getting to Yes"
For years "Getting to Yes" has been the standard introduction to negotiation.Frankly, the one-size-fits-all approach and win-win optimism of the book has gotten tired.Mike Watkin's "Shaping the Game" is the antidote.
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Subjects:  1. Applied Psychology    2. Business & Economics    3. Business / Economics / Finance    4. Business Communication - General    5. Business/Economics    6. Communication In Business    7. Communication in management    8. Leadership    9. Negotiating    10. Negotiation    11. Problem solving    12. Business negotiation   

Reviews (43)

Geez...
Right away in the introduction the author states that people - actually, "Little Leaguers" - who complain of an "old boy" network or "glass ceiling" or other discrimination are actually just babies who don't have the skills as the Big Boys have to get them to the top.So I guess only white men have the gift of gab!Who would have thunkit!After reading that introduction alone I'm leery of reading the rest of the book; she sounds either terribly ignorant or is one of those motivational authors who honestly believe that we create everything in our realities and only a few magic mantras will do the trick.Possibly both.

Must Have
I haven't finished it yet but I love it already! The techniques are easy to understand and are the types of tips which are usable every day.Its just a matter or practice and learning to remember the tips because there are so many! I find it an easy and enjoyable read. Definately recommended!

Must have
I'm not the kind of person that raves about a book, but this one is great. It's very easy to understand and just as the title suggests it is full of little things you can do while speaking. If you buy one book on conversation, BUY THIS ONE! ... Read more

Subjects:  1. Body language    2. Business & Economics    3. Business Communication - General    4. Interpersonal communication    5. Oral Communication In Business    6. Personal Growth - General    7. Psychology    8. Self-Help    9. Social Interaction    10. Social Psychology    11. Advice on careers & achieving success    12. Self-Help / Personal Growth / General   

Reviews (1)

Teaching Review
The text from Lewicki, Barry, and Saunders is the most complete - and comprehensive - compilation of articles, cases, and exercises I've found in my teaching Negotiations at college, University, and corporate business.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Case studies    6. Leadership    7. Management - General    8. Negotiating    9. Negotiation    10. Negotiation in business    11. Business & Economics / Negotiating    12. Business negotiation   

Editorial Review

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Reviews (17)

Beep! Beep!
By: Jeffrey W. Bennett, Founder of LayMentor and author of the novel Under the Lontar Palm...
Become a Brag!
It's one of those dreaded moments.
Good hints on how to tell your story
The basic gist of this book (tape) is that you need to be intentional about how you tell your story, so that it is positive and memorable.It's punctuated with real life stories and examples of how your story can be improved through a little thought and practice. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Life - General    5. Business/Economics    6. Personal Growth - Success    7. Skills    8. Business & Economics / Careers   

Reviews (3)

A tough read that is well worth the effort
If you wonder why smart people with education and experience keep making the same old mistakes you will want to read this book. Let me hasten to add, however, that reading Argyris is often arduous. He is a scholar and writes like one. Having said that, he does have the answers and it is worth the effort to slog through his prose and get them.
*ESSENTIAL* for Managers & those considering 360 feedback
Chris Argyris' work is essential reading for the executive who truly wants to leverage his/her organization's culture and workforce capability into the ultimate long-term competitive advantage. A classic in the field of organizational learning
Chris Argyris presents a classic in organizational learning. Some of the concepts explored and researched here form the basis for some of the priciples of the Learning Organization. Argyris discussion of theories-in-use, social virtues and skilled incompetence is a fascinating and eye-opening exercise.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Entrepreneurship    6. Management - General    7. Organization Theory    8. Organizational behavior    9. Organizational change    10. Structural Adjustment    11. Business & Economics / Business Communication    12. Organizational theory & behaviour   

Reviews (22)

Practices of Looking: An Introduction to Visual Culture
I actually returned this book after leafing through it.It was a little disappointing and did not have much information other than common sense kind of info.Where was the meat?

Review of Chapter Nine
As a class assignment, I closely studied chapter nine of Brief on Practices of Looking(with emphasis on Chapter 8)
In Practices of Looking, imagery in culture is shown to play on the way we perceive, initiate, and direct ourselves in our daily life. This book, indicates that we rely on imagery to guide us daily. This book explains how imagery is the most relied upon role model of today; basically, due to the fact that it is the most direct measure for a humans consumption of information. It provides input on how imagery sells goods through advertising, how images evoke personal memories, and how images can provide us with scientific data. In Society, Imagery can be found in all areas of the social arena. Influence of imagery is never counted alone in any arena. It is quoted in Practices of Looking "That images are never singular, discrete events, but are informed by a broader set of conditions and factors. The identity of science in correlation with imagery is explained in a wide spectrum of social engagements. Anything in the fine arts, film, television, and advertising, to visual data, can provide insight into the way we see things. Read more

Subjects:  1. Art and society    2. Culture    3. Media Studies    4. Performing Arts/Dance    5. Popular Culture - General    6. Popular culture    7. Reference    8. Religion    9. Sociology    10. Sociology - Social Theory    11. Visual communication    12. Visual perception    13. Communication Studies    14. Communication | Visual Communication    15. Cultural studies    16. Social Science / Media Studies    17. Theory of art   

Reviews (1)

so slow
They said they would ship in 1-2 days.I got it 3 weeks later.Disappointed. ... Read more

Subjects:  1. Biography & Autobiography    2. Biography/Autobiography    3. Business / Economics / Finance    4. Business Communication - General    5. Communication In Business    6. Communication in organizations    7. Language    8. Leadership    9. Literary    10. Theater - General    11. Business communication & presentation    12. Performing Arts / Theater / General   

Reviews (2)

Not the best organized
This is the grammar workbook chosen by the university for which I teach.The workbook combines exercises and explanations together. College English
I first encountered this book as part of an online class requirement (Diablo Valley College, Business English-101).I find the book easy to read and use.It's layout is eye-catching and user-friendly.In fact, I recommend this book a buy for those needing to brush up on any college level English.... ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. English Language (General)    6. English language    7. Grammar    8. Language    9. Problems, exercises, etc    10. Report writing    11. Rhetoric    12. Business & Economics / Business Communication   

Reviews (2)

Very useful and practical textbook!
I used an earlier edition while in graduate school and found it very helpful.Griffin has boiled down and concisely described about 30 or so communication theories.What's more, he does so in practical terms and concepts that college students can easily grasp and apply.While I believe that this text is more applicable to the undergrad than grad student, it is an excellent reference andtext.As a professor of communication, I now use it in my undergrad courses on communication theory. terribly overpriced
The information that is in this book is good but it is way overpriced.I could get the same amount of information in anthor book for 30 dollars cheaper. ... Read more

Subjects:  1. Communication    2. Language    3. Language Arts & Disciplines    4. Language Arts / Linguistics / Literacy    5. Speech    6. Communication Studies    7. Language Arts & Disciplines / Speech   

Reviews (2)

Right on the mark!Where have you guys been?
"The Customer Delight Principle" by Keiningham and Vavra is the missing link to the mystery of why customer satisfaction, which seems like a sound principle, has failed with so many companies.Customer satisfaction has been perceived as a sound principle (and quite frankly - a way of life) for many corporate research and marketing departments for many years.Anyone in the field would have to admit that, while the principle sounds solid, the end results have almost always been less than satisfactory. Perhaps down right poor. The Customer Delight Principle
I work in the sanitation industry and boy could the owner of my company as well as all his drivers and helpers could use a good dose of this book.On my companies behalf, I firmly believe and will try to enact some of the basic principles that are discussed in this book.Personally, I have gained a lot of knowledge and when I interact with customers, ( usually to put out fires ), I will benefit by implementing the strategies set forth in this book.Thumbs up! ... Read more

Subjects:  1. Advertising & Promotion    2. Business & Economics    3. Business / Economics / Finance    4. Business Communication - General    5. Business/Economics    6. Consumer satisfaction    7. Customer Service    8. Marketing - General    9. Success in business    10. Business & Economics / Business Communication    11. Customer services    12. Management & management techniques    13. Public relations   

Reviews (5)

Dated but very good
This is a good introductory book for those that need to develop and promote successful seminars and workshops. The book covers what one needs to know about developing a program, market testing, setting the right fees, marketing, promotion, advertising and publicity. The reader is provided with useful practical tips and advice that I have used to good effect.
Very good service.
Book was sent in a timely manner and I received it in good shape. Thanks.

Great information
This book is one of the important books on this topic.I have included this book in my personal library and have referred many people to this book.Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - Meetings & Presentations    4. Business/Economics    5. Consulting    6. General    7. Handbooks, manuals, etc    8. Seminars    9. Business & Economics / Business Communication    10. Sales & marketing   

Reviews (20)

Brilliant!
Do you want a great "pitch" that makes people laugh, say "wow!", or remember you forever? Would you like to have a fun, simple and effective way to explain what you do in 30 seconds or less?Have you ever stared at the ceiling at 3am, racking your brain to come up with the perfect name for your book, business, or event?If so, this book is for you!
A must read for entrepreneurs, business people, authors and speakers.
Sam Horn does it again.This fun and entertaining book is sure to get your creativity moving with new ideas.Whether you are looking to start a business, build your current business or create a new buzz, this book will give you the tools to break out big. Filled with concrete ideas that you can immediately put to use, it highlights many of Sam's tried and true formulas for success.Don't miss this one if you want to set yourself apart from the crowd.

POP - The best book I've read in marketing!
Reading POP was like traveling to an exotic and foreign land.Where the jungles of marketing were innovatively illuminated and the forrests of being forgotten were erased.Sam Horn teaches beginning and advanced marketing techniques through easily understandable stories, tips and techniques.It's a must read for anybody interesting in improving their presence in the marketplace, immediately, in a unique and effective way!If you have a chance to see Sam live in person on book tour she will take your breath away and ignite your creative and pragmatic engines simultaneously.A must see! ... Read more

Subjects:  1. Advertising    2. Advertising & Promotion    3. Business & Economics    4. Business / Economics / Finance    5. Business Communication - General    6. Business Life - General    7. Business/Economics    8. Communication In Business    9. Communication in marketing    10. Business communication & presentation    11. Fiction / Humorous   

Reviews (12)

The Whistleblower - Confessions of a Healthcare Hitman
Wow !!!
"IN-COMING!!!!"
Peter Rost drops a bomb on the pharmaceutical industry in this fast-paced expose.I wish I had kept as detailed notes and records of my pharma career - my own book would have been a lot better.Dr. Rost doesn't just crack open the door to the drug industry; he kicks the damn thing down like The Terminator.The author, however, doesn't limit his criticism to only the drug companies; he is amazingly candid with his own mistakes, a refreshing and welcome addition that serves to increase his credibility.Readers will appreciate Rost's keen eye, as well as his ability to explain potentially tedious material in an interesting way.It's hard to believe post-Enron that companies can still be dumb enough to ignore the concerns of well-intentioned employees, concerns that have huge moral, legal and financial implications.This book will be eye opening for the uninitiated and sobering for industry veterans.For all, it should be required reading before your next trip to the doctor's office!

A Thrilling Read
Pfizer: Hypocrisy is Our Life's Work
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Ethics    4. Business/Economics    5. Corrupt practices    6. Health Care Administration    7. Health Care Issues    8. Pharmaceutical ethics    9. Pharmaceutical industry    10. Whistle blowing    11. Business & Economics / Business Ethics    12. POLITICS & GOVERNMENT    13. Pharmaceutical industries    14. USA   

Reviews (17)

Good book-bad binding
I enjoyed the author's style and found several useful tips on improving my presentations. Given the accepted wisdom that an audience learns more from a speaker's visual presentation then his/her verbal presentation, his advice concerning acting out a presentation was very helpful.
Inspire Your Audience
"To be nobody but yourself - in a world which is doing its best, night and day, to make you everybody else- means to fight the hardest battle which any human being can fight, and never stop fighting. ~E. E. Cummings
2004 Writers Notes Book Award Winner
Having problems making presentations? Putting everyone to sleep in business meet-ings? Stevenson under-stands that a good story captures our attention. Learn to craft engaging and relevant stories and make your point every time. Stevenson shows you how with his trademark Storyteller Method. ... Read more

Subjects:  1. Business & Economics    2. Business & Economics / Business Communication / Meetings & Presentations    3. Business / Economics / Finance    4. Business Communication - General    5. Business presentations    6. Business/Economics    7. Public Relations    8. Storytelling    9. Business Communication - Meetings & Presentations    10. Non-Classifiable    11. Public Speaking   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Organization    5. Business/Economics    6. Communication In Business    7. Communication in management    8. Communication in organizations    9. Business & Economics / Business Communication    10. Organizational theory & behaviour   

Reviews (18)

A practical guide to excellence in communication
For most occasional speakers, help offered by a book used to be very limited. I have read a lot of communication books talking about smoke and spirits but, Granville N. Toogood offer us a comprehensive guide, plenty of examples, techniques and rules to apply. Do you think this book can improve communication in our business? My answer is clearlyaffirmative after reading the book.
Great Title, not much for the Executive though
Similar to most of the reviews of the book the strong points include helping a person form effective communication with others. It has a nice foundation for people who are new to public speaking, and a reminder for those who have been doing it for a while.
Granville is on point, correct and powerful.
We gave the book to all of our field management and had Granville come and share with them.A few comments from our people were;I wish i knew about this before, it will really help me get my point across quickly", another stated "I will order this book for the rest of my staff" and our President and CEO said Granville is on point, correct and powerful. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Leadership    6. Management - General    7. Business & Economics / Business Communication    8. Business communication & presentation