Reviews (6)

How Did This Book Make It To The 8th Edition?
If you are a college professor or instructor, please do not use this book.A far more accessible and technically correct book for your students would be Dale Carnegie's The Leader In You (How To Win Friends and Influence People).While Carnegie's book does not have "reading exercises" like a traditional textbook might, your students will get far more out of reading his book than Bovee's.
Business Communication Today
I really liked the book.I got it pretty fast and with no problems.

Great for reference
Although I owned the 6th edition, I can say this book is a must have for everyone. Actually I was a silent person and everytime I wanted to talk, I was a bit trouble sometimes, and this book has help me communicating easier, whether it is business or general.Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business/Economics    6. Case studies    7. Communication In Business    8. Communication in organizations    9. Leadership    10. United States    11. Business & Economics / Business Communication    12. Business communication & presentation   

Reviews (32)

If You Ever Find Yourself In the Line of Fire...
In the Line of Fire focuses on the process and dynamics of answering questions in front of important audiences.It provides excellent mechanics to prepare for formal Q&A sessions as well as ad hoc situations.The book is rich in anecdotes - although it may go a bit too far analyzing U.S. Presidential election debates over the past 30 years.
In the line offire
As and educator and someone who deals with the public at Board of Education meetings, PTA/PTSO meetings, and in other similar formats, a book that describes a process for effective communication is valuable. This book helps the reader to answer difficult questions and communicate effectively. The book should be required reading foradministrators as answering a question effectively is important for success.

Simple communication techniques expertly explained in an entertaining package
This book describes a few simple techniques for dealing with difficult questions from the audience after a formal business presentation, or from journalists after a press conference. In particular, the author explains how to control the interaction with the questioners, formulate answers that are less likely be perceived by the audience as contentious or evasive, and how to forcefully get one's message across as part of the answer.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Communication - Meetings & Presentations    5. Business presentations    6. Business/Economics    7. Communication In Business    8. Debates and debating    9. Oral Communication In Business    10. Questioning    11. Business & Economics / Business Communication    12. Business & Management   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Communication    6. Industries - Media & Communications Industries    7. Business & Economics / Business Communication    8. Interdisciplinary Studies   

Subjects:  1. Sociolinguistics    2. Political Ideologies - Conservatism & Liberalism    3. Language Arts / Linguistics / Literacy    4. Semantics    5. Political Science (Specific Aspects)    6. Communication Studies    7. Conservatism & right-of-centre democratic ideologies    8. Political campaigning & advertising    9. Political parties    10. Language Arts & Disciplines    11. United States    12. English language    13. Political aspects    14. Linguistics (Specific Aspects)    15. Language    16. Social aspects   

Reviews (12)

I am very pleased
The service I received was excellent. The delivery was speedy as promised.

Lean Six Sigma
Having worked for a company that really made Six Sigma work, I was very interested in an extension of the processes.The process described has a lot of potential but the whole thing still revolves around a management cadre that are interested in the people and business output (business of business) of the company before profits.I recommend the book: it's an easy read and if you are interested in improving the performance of a business has some good ideas.

Lean Six Sigma
The book is a small but effective book for people who want to know what Lean Six Sigma is.It covers the basic concepts of the methodology and is very good at it.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Industrial Process Control    6. Management - General    7. Manufacturing    8. Quality (Management)    9. Quality Control    10. Total Quality Management    11. Business & Economics / Management    12. Quality Assurance (QA) & Total Quality Management (TQM)   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Writing    5. Business/Economics    6. Leadership   

Reviews (2)

Great interactive CD
The interactive CD includes websites, video clips, audio clips, and tests, that increase interest in the subject matter.It's fun.

Interpersonally...
...I read this book for an undergraduate class and thought it was very good.One problem-- the final chapter was too brief, they should have split it into three like the previous edition. ... Read more

Subjects:  1. Communication    2. Interpersonal Communication    3. Interpersonal Relations    4. Language    5. Language Arts & Disciplines    6. Language Arts / Linguistics / Literacy    7. Textbooks    8. Communication Studies    9. Language Arts & Disciplines / Communication    10. Social, group or collective psychology   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business/Economics    6. Business & Economics / Business Communication    7. Business communication & presentation   

Reviews (11)

What every woman should know!
I read about this book - actually, I consider it a textbook - when searching for tools on expanding my career. I usually wouldn't buy something like this, and instead look for similar information from free 'Net sources. But on a whim, I bought it, and am so glad I did. I'm not even halfway through and what I've learned already has helped me to speak and express myself in a way that gets people's attention, and has improved my professional image. One of the best tips, which comes early in the book, is catching myself using the "I think/like/don't like" phrase when I want to discuss facts. I do it, so I don't look like a know-it-all. Dr. Mindell, however, shows several ways to express facts without appearing as though I have all the answers.
Review by the Business Librarians of the Carnegie Library, Pittsburgh
The lights go down. The speaker strides confidently towards the podium, pauses and makes eye contact with the audience. And from the very first moment you know, instinctively, that it's going to be an excellent presentation. An experience like this reinforces your desire to create your own unique aura of self-confidence. What can you do to make this happen?
Not Helpful
I bought this book at a womens' leadership conference a couple of years ago.I read it cover-to-cover and decided to try the skills covered when communicating in my office.My supervisors' opinions of me changed drastically - they began to view me as surly and defiant.I didn't think any of the verbage alternatives were rude, but in the organization where I was working, the higher-ups expected you to consider them omnipotent and not have an opinion of your own.Ultimately one should consider their audience and adjust their language accordingly. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Life - General    5. Business communication    6. Business presentations    7. Business/Economics    8. Businesswomen    9. Communication In Business    10. Language and languages    11. Self-esteem    12. Women & Business    13. Women In Management    14. Business communication & presentation    15. Language Arts & Disciplines / Communication    16. Public speaking / elocution    17. Women's studies   

Reviews (7)

Finally Understanding Change Resistance as Useful Information
Imagine getting so much perspective on habits you're not happy about that you can actually keep your commitments to yourself.Using language structure as both the diagnostic and the cure, Kegan and Lahey offer up a fresh guide to creating sustainable change.
A great break down of common problems
I love the analysis of the way we communicate breaks down common misconceptions.This book shows the things that create negative responses and reactions.I think that while it shows ways to change, very few people actually change.I plan to use these concepts with my employees and see if it has an impact. My supervisor told me about this and advised trying it out with a partner first. I can see ways that I and others I work with fall into patterns that can be changed.
Superb treatment of the subject
The authors do a wonderful job of tying the science of languages and communication to the business of work and life.Filled with great examples from the world, it is easy to understand and digest.Read more

Subjects:  1. Applied Psychology    2. Business & Economics    3. Business / Economics / Finance    4. Business Communication - General    5. Business/Economics    6. Oral Communication In Business    7. Business & Economics / Business Communication    8. Business communication & presentation    9. Organizational theory & behaviour   

Reviews (14)

Smart instructions for curing social blunders
Through illustrative stories and lots of useful acronyms, author Karl Albrecht offers essential skill-building techniques to enhance your "social intelligence." Improve your strategic insight into patterns of social interaction, political acumen and connections with others by developing your people skills. We highly recommend this book to leaders who want to learn how to build a climate of cooperation rather than of conflict.

A workable approach for improvingsocial competence
This book offers a fresh, workable, approach to improving social competence.I liked the way the topics were organized so they were easy to understand and how the author illustrated his points with real-life examples.Even though I am somewhat familiar with some of the topics and examples in the book, my view of them is different now looking at it through a social intelligence perspective.
A review from a book critic for the rest of us, who was as skeptical as you may be now...
As a book critic for the rest of us, I'd like to offer my two cents, after reading Dr. Albrecht's book and thoroughly enjoying the experience of reading it, and the insight it offers.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. General    6. Business & Economics / Business Communication    7. Personnel & human resources management   

Reviews (40)

The title of the book is happening to me!
This is the best book I have read so far. I wish I could have found it in my early year of practice.
Ways to achieve great profits
Bob Burg's Endless Referrals: Network your everyday contacts into sales, new & updated edition is packed with tips on becoming an expert at networking. Burg covers every aspect of relationship-building, from transforming casual contacts into truly lucrative connections to getting over the fear of rejection. He provides solid, detailed advice on how to expand your business without expending any extra time or money.The author gives very simple step system for getting referrals and making the people to know.Very useful book.

Endless Referrals is a turn key referral system!
"All things being equal, people will do business with, and refer business to, people they know, like and trust."
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Subjects:  1. Business    2. Business & Economics    3. Business / Economics / Finance    4. Business Communication - General    5. Business/Economics    6. Communication systems    7. Selling    8. Social networks    9. Business & Economics / Business Communication    10. Sales & marketing   

Reviews (3)

The Text is Excellent.
I have taught with several of the major readers on the market: Samovar and Porter's, Nakayama and Martin, and others. This text has the most well written readings and contains articles on many seminal issues, context (Hall), time (Hall), etc. This text has the LEAST blatantly fluff filled articles intended only to titillate and pander to students. Additionally, if you review some of the other texts, you will see that they often have poorly referenced articles and the work is less than scholarly. It is possible to write a chapter for a reader such as this and support your content with support and references. The articles here are interesting, well written, well referenced, and more-grounded in theory and research than a lot of the competition. I recommend it highly. MLK

Great Book!! Very Informative
I was lucky enough to take a class from Professor Samovar.This was a great book and a good introduction to intercultural communication.

Order: Intercultural Communication : A Reader
Intercultural Communication : A Readerby Larry A. Samovar (Editor), Richard E. PorterPaperback 9th edition (July 1999)Wadsworth Pub Co; ... Read more

Subjects:  1. General    2. Intercultural communication    3. Performing Arts    4. Performing Arts/Dance    5. Speech    6. Theater - General    7. Communication Studies    8. Language Arts & Disciplines / Speech   

Reviews (7)

Warwick is a skillful writer
Warwick's writing style is extremely straightforward and clear. It was a pleasure to learn these tips on writing equally straightforward solicitation letters. What differentiates this book from other ones is that it is up-to-date and remains relevant.

Every Non-Profit Should Have This Book
Fundraising is a very specialized area of copywriting and marketing. Unlike the more common direct mail letter wherein you are selling a product or service, fundraising often offers nothing more to the receipient than a chance to feel good about doing good. The best book of its kind ...
There are many many books and courses on how to write a funding proposal but few out there on how to write and develop your organization's annual campaign. Fortunately Mal Warwick's is the only book you'll ever need. Thorough, loaded with examples, not only of solicitation letters but follow up and thank you letters as well -- if you're a development professional this is one book you must have on your shelf. Using Mal Warwick's books and website, along with a great deal of marketing reading, I successfully redesigned my organization's membership campaign - raising our overall donations by 33% the first year and an additional 25% the second year.Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Writing    5. Business/Economics    6. Direct-mail fund raising    7. Finance    8. Nonprofit Organizations & Charities    9. Nonprofit organizations    10. Small Business - Capital Generation    11. Budgeting & financial management    12. Business & Economics / Nonprofit Organizations & Charities    13. Charities & voluntary services    14. Non-profitmaking organizations    15. Writing & editing guides   

Editorial Review

In the revised and updated edition of Read more

Reviews (35)

Not one of Womack's best works
I personally do a vast amount of reading with lean enterprise being of special interest. Womack has done some great work, but this is a "tough read" even for serious lean enthusiasts. I typically finish a book of this length within 2-3 days then re-read it and highlight. It literally took me 11 weeks because I was lulled to a point in which reading further would be of no benefit and would have to put it back on the shelf and revisit it days later. I realize that scholarly and business writing is not especially exciting as I am constantly reading and doing research but this one was tough even for me, an avid reader.

Common Sense isn't so Common
This book provides a very unique perspective on how to run a business.These methodologies can be applied to any industry, as the authors suggest.
LEAN as it expands
After reading "The machine that saved the world" (which I recommend reading before this one) from the same great authors, I got more and more interested in the LEAN concept. As described in this book, by 1996, LEAN became a way of thinking and operating, expanding around the world in several industries. Although this book gives a clear explanation of LEAN principles, it is still oriented into manufacturing. This book is not enough if you are willing to implement LEAN in your organization, but rather convinces you of applying it if you are still hesitating. Check out the latest book in this series "Lean Solutions: How Companies and Customers Can Create Value and Wealth Together". ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Industrial Management    5. Industrial efficiency    6. Management - General    7. Organization Development    8. Organizational Behavior    9. Organizational effectiveness    10. Training    11. Value added    12. Business & Economics / Management    13. Business strategy    14. Management & management techniques   

Reviews (1)

Nothing to say BUT Fantastic!!!
Zelazny in his Say it With Presentation gives a fresh and clear message, the style he uses is very friendly explaining in the best way how to present and share a business presentation. Great job!!! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - Meetings & Presentations    4. Business presentations    5. Business/Economics    6. Graphic methods    7. Business & Economics / Business Communication / Meetings & Presentations    8. Business communication & presentation    9. PowerPoint   

Reviews (17)

Classic leadership text
Heifetz' definition of leadership revolves around the concept of influence rather than subordination or coercion.Using contrast to sharpen his own definition of leadership, he wrote that there is an important difference between imagining that a leader influences a community to follow her vision and influencing a community to face its problems.
Thought provoking
I thought the book was good when I read it first. It took me a second read to realize how exceptional it is. The book's reviews on Amazon site range from 5 star to 1 star, from people who were amazed by its brilliance to those who could not despise it enough. I think this is the best accolade that a leadership book can ever get - it takes a stance, it provides direction, and it chooses to be for a great cause irrespective of whether it is loved or hated. This book cannot and must not be ignored.

Best Leadership book I have read
I have been studing leadership for over 15 years both by reading and experience.I consider this book to be the best book I have read because it describes leadership as a learned activity.It also says that leadership is in motivating people to do their own work in solving difficult problems. I found that as President of my congregation I was continually going back to the concepts in the book to lead it through a very difficult situation involving placement of the flags in the sanctuary.It was very difficult to get people to do their own work and not try to step in to solve everything. (That would have been impossible anyway) I found that he described President Lyndon Johnson as a successful leader (civil rights) and unsuccessful leader ( Vietnam).His discussion on leading without authority is new ground for me.If you want to discuss the book with others there is an on-line book study at the Work and Worship Institute website. I found it was a good way for me to get more from the book. This is a great book with great stories of a variety of leaders in our society. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Leadership    6. Leadership In Business    7. Political Process - Leadership    8. Business & Economics / Economics / General    9. Communication Studies    10. Management & management techniques    11. Sociology, Social Studies   

Reviews (2)

Exactly what I ordered.
This text book was the correct version in new condition.It was also at a great price and reached Japan in a week.

Great book for everyday writing
This item was great and very helpful in my businesswriting class! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business English    5. Business/Economics    6. Communication In Business    7. General    8. Business & Economics / Business Communication    9. Business communication & presentation    10. English   

Reviews (7)

Excellent book for someone seeking new jobs
Thanks to this book I got more than 99% on my Professional Writing class. This book isn't just for college students; it is good for anyone who is in the market for new job. It talked about business communication (it's on the title) but that includes oral, written, how to do research paper, how to write proposals, what to expect and dress during an interview, how to write a follow up letter (thank you note), types of cover letters and how to tap into the hidden job market, types of resumes and online job search, e-mailing, types of letters (like fundraising) etc. (the list goes on and on). This is an excellent book for anyone learning about the current job market or what to expect. Ms. Locker is an excellent career coach and the book proves it. I applied to few job postings online (as a test on this book), and got replies from all of them and was called for interviews. I don't know about others but I'm very impressed with this book.

Communication for Dummies
This book breaks down every area of communication. It let's you know step by step what is needed. This is a book you will keep referring to for years to come.

Boring!
I needed to have this book for class and it is so boring. I can only read a page before I just have to stop because it's just that dull. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business/Economics    6. Communication in management    7. Management - General    8. Business & Economics / Business Communication    9. Business communication & presentation   

Reviews (3)

Great for someone in business or already in business
Found that this book covered all the bases of writting a great business plan.As some one who has taken a couple of business courses, this was one of the best sources of information on writting a business plan.
Spectacular book
Wonderfully helpful book. I love this series and can't wait to read them all. While writing my business plan, this book as been by my side, every second, for reference. I don't know what I would have done without it!

A must read!
This is a must-read book for anyone thinking about starting or expanding a business. Rather than simply another book about writing a business plan, Sutton makes the case early and often about why such a plan is needed - and it isn't always to raise money.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Writing    5. Business planning    6. Business/Economics    7. Communication In Business    8. Forecasting    9. Investments & Securities - General    10. Management    11. Personal Finance - General    12. Strategic Planning    13. Business & Economics / Personal Finance / General    14. Business strategy