Reviews (1)

GREAT EXPERIENCE....BROUGHT BACK THE FAITH IN GOOD
THIS BOOK WAS IN OUTSTANDING CONDITION.EVERYTHING WENT SMOOTH, THE ORDER, THE DELIVERY AND THE BOOK.THANK YOU. ... Read more

Subjects:  1. Communication    2. Interpersonal Relations    3. Interpersonal communication    4. Language    5. Language Arts & Disciplines    6. Language Arts / Linguistics / Literacy    7. Telecommunications    8. Communication Studies    9. Language Arts & Disciplines / Communication    10. Language teaching & learning material & coursework   

Reviews (16)

Handy, not new.
As a trainer, speaker and coach on the topic of building your business by referral, I have read and own most books written on the topics of networking, virtual networking, working a room, and connecting so of course I had to have this one!
Book Builds Budding Banter (or the right way of networking)
I never considered myself a sales person. Yes, I've heard all the talk that we do sell ourselves every day from what we do on the job to meeting people to the offering of Girl Scout cookies every year at the office. But I never really imagined my being able to just go up to folks and getting to know them first.
Right On!
As in all of Gitomer's books, they're simple but not simple minded.It is simply about understanding, cultivating and appreciating a connection.Be genuine, and don't short change those who you immediately don't see can "do something" for you. Give first and give again.Love his insights on nonprofits and trade orgs-- he shows where most fail, they join and wait for the networking to begin.You must participate, and I'm a big believer in participation should be at the board level.From years of various board positions, that is where the movers and shakers are.You'll appreciate his great personal life examples.You'll understand what it means to "walk your talk".This is one of the best books on networking.I'm buying several copies for clients and friends. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Life - General    5. Business/Economics    6. Communication In Business    7. Interpersonal relations    8. Success in business    9. Business & Economics / General    10. Business & Management   

Reviews (141)

Creating relationships instead of schmoozing
I found this book quite inspirational. Although I love spending time with people talking and getting to know them better, I've always been leery of the concept of "networking." It brings to mind a picture of an insincere jerk working the room, brown-nosing the people who can help him get ahead and ignoring everyone else.
Great Book. Great Ideas.
Keith Ferrazzi obviously understands the importance of career karma. He practices what he preaches and provides countless examples of ways to be an effective networker, build your personal brand, and expand your success. This book helps destroy many networking myths and teaches us that the one important rule in networking is to 'give' to the members of your network. Keith has built his own personal brand on his unique and innate relationship-building skills and he shares with us so many different ways to network, that every reader will be able to find the ones that are authentic for them.

The Relationship Approach
I was in the middle of reading Keith's book and took it with me on a recent cruise vacation.I recognized the same book being read by a fellow traveler and introduced myself.We chatted about the book and our businesses and exchanged business cards.The presence of the book itself was the perfect introduction to our conversation!Fun, fabulous, and completely natural is how I would describe Keith Ferrazzi's approach to building a network as wide (and deep) as you want. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business Life - Inspirational    5. Business networks    6. Business/Economics    7. Careers - General    8. Executive Management    9. Generosity    10. Interpersonal relations    11. Management - General    12. Motivational    13. Public relations    14. Success in business    15. Business & Economics / General   

Reviews (16)

A must read for anyone!
Crucial Confrontations is written very well, is interesting and is applicational for every aspect of life.The book was so helpful, after reading it in one weekend, I bought 8 more copies to give to my executive team members. Well done and thanks for the years of research that went into the book.I use the communication techniques outlined on a regular basis and they really, REALLY work.

Sounds great, but implementation?
The ideas presented in this book seem to be excellent ways to have critical oonversations, but I found two things lacking.First, reading about conversations and making them happen are two different things.Although it's no fault of the book, I think it will be difficult to put these easily into play without practice.
Crucial Confrontations, excellent choice
As a continuation of Crucial Conversations this is an excellent book. It gives solutions that can be put into practice in every area of my life. It is a very powerful book. With practice, the choice of responding rather than reacting becomes second nature. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Communication In Business    6. General    7. Interpersonal communication    8. Interpersonal confrontation    9. Interpersonal relations    10. Business & Economics / Business Communication    11. Personnel & human resources management   

Editorial Review

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Reviews (59)

For making managers remember what really matters
This book is full of information of things that current managers have forgotten. Every new project is wanted done with less money, less time and with higher quality than old projects, putting a lot of pressure to the project team. Managers do things that they believe is good for the project but actually damages the project (and the company) at long term. I have seen many co-workers leave my company for issues like the ones described in this book. Managers and company owners: Please read it!!!

A solid look at the role of people in a company
This book takes a look at the role people, specifically creative people, play in a company.It offers various insights into management, the environment, and team "building".The second edition also adds a final section with eight new chapters with later insights.
Peopleware + Software = Qualityware
First of all let me thank people responsible for making this book.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Human Resources & Personnel Management    6. Management    7. Management - General    8. Organizational Behavior    9. Organizational effectiveness    10. Project management    11. Management & management techniques    12. Software engineering    13. Computer software   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Human Resources & Personnel Management    5. Organizational Behavior    6. Strategic Planning    7. Business & Economics / Systems & Planning    8. Organizational theory & behaviour   

Reviews (18)

REALLY Lame
It is not worth the paper it is printed on... even at the Amazon price.
Read this if you write!
For anyone who writes in a business environment-which is probably most people reading this-The Business Style Handbook is an extremely useful reference. I especially appreciated the introductory material, which provides the basis for great marketing copy for those of us who write and edit for a living. And it's a great relief to have a handy reference for handling all those marketing-speak and tech-speak neologisms and inconsistencies.
How the Business Style Handbook Helped Me
I'm glad I had a copy of The Business Style Handbook when a big argument erupted in my department. One group said you have to write "an NYSE stock" while another said you have to write "a NSYE stock." I took out a copy of The Business Style Handbook (which my wife gave me for Christmas to help me improve my e-mail) to settle the dispute. By the way, it should be written "an NYSE stock."It's one of the first times I've been on the right side of a grammar argument. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business English    5. Business Writing    6. Business communication    7. Business/Economics    8. English language    9. General    10. Written Communication In Business    11. Business & Economics / Business Communication    12. Business & Management    13. Reference works    14. Writing skills   

Reviews (12)

Perfect tool for the job!
I was really impressed by the simple and concise manner in which Roberts' Rules of Order was explained.Perfect tool for the person newly responsible for running a meeting.
Concise, well written
A nice, concise, well-written summary which should be useful for all members of organizations which hold meetings.

An Essential
This is a concise, easy to use reference book that permits meetings to be held in an orderly fashion.Keep your meetings "in order".This book will help you from letting your meetings become "out of order". ... Read more

Subjects:  1. Business & Economics    2. Business/Economics    3. Organizational Procedure    4. Parliamentary practice    5. Reference    6. Rules of Order    7. Skills    8. Institutions & organizations: general   

Reviews (2)

Why Re-Invent the Wheel When You Don't Have To?
The most successful companies learn more and more from the best practices of other successful companies. John Baldoni has selected some of the most persuasive people from the twentieth century and has analyzed and revealed their secrets so that you or I or anyone can improve our communication.It saves precious time to learn from others.Don't waste precious time by learning to communicate better by trial and error.Buy this book and learn from some of the best communicators of the twentieth century how they did and do it, so you can do the same.

AN INTRIGUING "HOW-TO" OF LEADERSHIP COMMUNICATIONS
Baldoni's "Great Communication Secrets Of Great Leaders" is a well-researched and highly readable "how-to" of leadership communications.This author knows his material, and presents it through the interesting device of linking principles to some of the world's leading communicators. It was refreshing to read a business-centered book that focus specifically on the communication aspects of leadership, which Baldoni obviously understands quite well. As a former professional actor, I also enjoyed how the author links dynamic presentations to effective performance.This book is well worth the modest cover price.A definite "buy!" ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business/Economics    5. Communication In Business    6. Communication in management    7. Corporate & Business History - Strategies    8. Leadership    9. Leadership In Business    10. Business & Economics / Business Communication    11. Business communication & presentation    12. Management & management techniques   

Reviews (16)

Magnificent
Informative, Logically sequenced book. I loved it. I wished if it has more illustrations, styling design, and format. It would have made it even more appealling.

Outstanding
I very much wanted to get into this little known science of NLP, brainchild of Richard Bandler and John Grinder, for some time. After careful examination of similar books I chose this one after reading some of the page excerpts.
Great intro
This book takes you right to the core without success stories and other stuffings. Info-packed as it is, it brings you into NLP quick and effortless, describing the concepts in a clear and consistent manner. Recommended reading for all NLP starters. ... Read more

Subjects:  1. Applied Psychology    2. Interpersonal Relations    3. Personal Growth - General    4. Personal Growth - Success    5. Psychology    6. Communication Studies    7. Popular psychology    8. Psycholinguistics    9. Psychological methodology   

Reviews (8)

Very confused, unnecessarily complicated, and above all - dull.
If you're made to buy this book you have every right to hate the professor that makes you do so. This book is a punishment! Not only is it very expensive, but it also offers information that it is not relevant to the real world at all.
horrible service
i never even got this book because apparently its not a book yet amazons web site said it was. it took me 4 phone calls with 4 different customer service reps for some one to figure that out. all they gave me for the inconvenance was a 15 dollar amazon gift card which i tryed to use and doesn't work. i still don't have the book i needed and it is 4 weeks into the semester. i have baought other things from amazon and gotten them but this expeirance makes me never want to use amazon again. i would like to give you a review of the actual book but i never recieved it!!!!!!!!!!!!!!!

Extraordinarily boring and difficult to read
This is required text for a graduate course I am taking, and I want to pull my hair out while being forced to read it. The political correctness in this book is overdone. One serious problem I had with this textbook was the way in which it seemed to start off on page 100 instead of page 1, because there is no introduction to Organizational Behavior. I don't know what to make of chapter 1...an HR manager's guide to political correctness on the job? The need to promote for diversity rather than for work performance? That is certainly what I got out of it. (Down with all white male CEOs!). It certainly doesn't introduce the diligent student to this subject. Sentences are long, drawn out, wordy. Concept paragraphs take a long time to come to the point.I find myself daydreaming by the time I've read half a page and have to start over, and part of this problem is that every page includes at least one sidebar. On page 40 of this text, the author talks about Feng Shui and it's three C's of design: clean, clear, and comfort, followed by this question: "What about the chi in your work and personal spaces--are you taking best advantage of "good" chi?" I do not recommend this book either for personal growth or for use as a textbook. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Management    5. Organizational Behavior    6. Business & Economics / Organizational Behavior    7. Organizational theory & behaviour   

Reviews (2)

Excellent book
This is a short and concise book . I used it in one of my graduate courses, and found it very helpful.

Essential Reading
I used a previous edition of Ms. Munter's book as a text in a graduate course in management communications. The latest edition adds some new subjects and is still one of the best books on the subject. If you could only have one book on this subject this would be a good choice. Even though this book covers a broad base of communication skills (strategy, written, verbal and non-verbal, typography, graphical and prepresentation skills), each subject is covered in considerable depth. This book should be on the office shelf of every manager who needs to communicate effectively.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Communication - General    4. Business communication    5. Business/Economics    6. Communication in management    7. Management - General    8. Business & Economics / Business Communication    9. Business communication & presentation   

Reviews (24)

Silos Politics & Turf Wars
This book was well-written and lays out the problem very clearly. For those interested in finding a solution to the age-old problem of conflicts of interest caused by function-based departments, you may want to check out a book called "Pyramids are Tombs" that details how to design a professional service company to eliminate conflicts of interest and align people towards a common cause.

Huge disappointment and overly simplistic
I was really looking forward to this book as a fan of some of his earlier books, especially five dysfunctions of a team, which is one of the most elegant frameworks i've seen on team dynamics.
Disappointment
I am not sure why the author thought he had something to offer on this subject.There was no original thought or useful lessons on the topic that was promised by the title.I read this book because it was the subject of an on-line book club for public health leaders but will be much more discriminating in the future regarding the purchase of books that are recommended by this group. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Leadership    5. Leadership In Business    6. Management - General    7. Organizational Behavior    8. Business & Economics / Management    9. Business & Management   

Reviews (6)

A handbook for world changers
No matter how you identify yourself in the human ecosystem -- worker bee, sheriff, manager, capitalist, entrepreneur, politician, healer, parent, activist or consultant -- this book is going to turn on lights in your brain. It's that multi-layered. It's also that packed with the kind of simply brilliant insights that are totally familiar, and you wonder why you didn't remember that you knew that.
The Starfish and the Spider ... Yes!
I have a childhood memory of building a go-cart. Every kid in the neighborhood was involved. Who was in charge? Whoever had the right answer in the moment of the next right thing to do. Hands, hearts, minds worked together, one idea building on another. It was an emergent experience in every sense of the word. The go-cart was more beautiful and functional than any one of us could have built alone.
Logical Flaw
I must preface by saying I know nothing about starfish, and I have not read this book.I have read several positive reviews of it.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Development - Sustainable Development    5. Organization Of Industrial Production    6. Organizational Behavior    7. Organizational Behavior In Business    8. Workplace Culture    9. Business & Economics / Organizational Behavior    10. Organizational theory & behaviour   

Reviews (3)

Very Helpful in Understanding Globalization
Most discussion of globalization consists of uninformed opinion that is not worth listening to or reading.Not so with "Making Globalization Work" - the author is a Nobel prize-winner in economics and has worked at the IMF and the White House.He provides an excellent summary of the current problems with globalization, and a number of suggestions for improvement.
Globalization is the greatest reorganization of the world since the Industrial Revolution
Globalization is an irreversable trend, and the current form of it led by transnational corporations that use their lobbies to create unfair trade agreements will drive us to the brink. Many have been misinformed about globalization by reading Thomas Friedman's pean to corporate globalization, a runaway bestseller.
A well-informed and thought-provoking work
In this book, Stiglitz gave his advices on how to make globalization work for most of the population on earth:how the world - especially the developing countries - can reap the enormous benefits of globalization while containing the equally enormous problems -- problems well documented in his previous book "Globalization and Its Discontents" - that globalization creates.
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Subjects:  1. Business & Economics    2. Business/Economics    3. Economic aspects    4. Economics - General    5. Globalization    6. International - General    7. Politics / Current Events    8. Business & Economics / Economics / General    9. Miscellaneous Items    10. POLITICS & GOVERNMENT   

Reviews (6)

Good OB text.
I Used this book for the Organizational Theory and Behavior class at Columbia Southern University. Easy to read through, and more valuable information in this book than in my last 6 management texts put together. I haven't read any other OB texts though, so I don't know how this one compares with others.

Overall great book covering all the concepts.....
This book is a very easy read.Used it for a CTUonline.edu master's class on organizational behavior.I think almost all organizational behavior-related books cover mostly the same topics.I mean you either know your people or you don't.It's applied psychology.What made this book somewhat unique is that it often cited real life case studies of companies.It also offered various arguments and counterarguments of the different topics that the book covered, such as "does flextime lead to increased productivity?" and "can you teach leadership?"

Good content, but unprofessional publishing
I can disagree about the ease of understanding and the knowledge of Stephen Robbins, but Prentice Hall, the publisher of this book, has blown it. This book is filled with typos and misspellings.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Human Resources & Personnel Management    5. Management - General    6. Management Science    7. Organizational behavior    8. Organizational theory & behaviour   

Reviews (70)

Eat That Frog!
This book is great in helping one to find their motivation.Wonderful ideas, clearly written, easy to ready!I loved it!

To the point
Much of it you already know but sometimes you need some reminding. This book is easy to read, to the point and not inflated with boring repetition like others of it's kind.

Only Decent, Entire Information contained in last 3 Pages!
I was very excited from the creative title, but was overall disappointed with the end result. His advice is valid, but it is stretched out very thin in order to get enough pages for a book. In general he says write your goals down, start immediately, and to do the most important task first. I doubt his readers in particular really need to pay $14 to be reminded of this. Either way, if you want the advice he condenses it to a list of all 21 steps in the last 3 pages! ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Motivational    5. Time Management    6. Advice on careers & achieving success   

Reviews (242)

The original theory of constraints story
A particularly easy, menorable read -- I still refer to it in my engineering discussions in the business place.A must read whose applicability goes beyond manufacturing engineering.
A Classic!!!
I was required to read this book as apart of my MBA program.Boy am I glad I was!!!This is an excellent book that uses the favorable fable approach to get points across.There are excellent principles that are presented in a way that seems more like reading a NY times best seller.Very easy read!!!

Still effective after all these years.
Even though the first edition of this book was 1984, the message is still applicable.The Goal of the business is to make money, and Goldratt tells us how in a very entertaining read.Subsequent books by several authors still mimic his theme of continual process improvement through the reduction of bottlenecks which uncovers still more areas for improvement.This is one book I always buy for new managers when they start their corporate journey.I bought this one for a new CEO friend of mine.He thought it was great! ... Read more

Subjects:  1. Business / Economics / Finance    2. Business/Economics    3. Didactic fiction    4. Fiction    5. General    6. Organizational Behavior    7. Production & Operations Management    8. Structural Adjustment   

Reviews (2)

Professional Coaching
Our company recently hosted a presentation from David Peterson, one of the authors of Leader as Coach.His audience was a small group of HR managers and Training consultants.He provided us with a no nonsense, credible approach to coaching managers and leaders.The title of his presentation was quite true to that title, providing us with a clear vision of the state of the art and insights into the state of the practice. This book has been my guide for my active research project.
This book has been both inspirational and motivational for me.I love the quotes and have used them when sending memos to people involved in my Masters active research project. The few colorful pictures are beautifuland representative of reaching high for the stars. The texture of the paperused is similar to a magazine's. I almost felt I was reading one, whichfelt more like leisure reading. The book is short, easy to read, and to thepoint. I've taken much of the advise while I've engaged as a leader in myproject.I've made efforts to become a better listener, give positivefeedback, inspire people to take risks, and built a bond of trust. Ilearned that I have to model the good habits I'd like others to practice. The strategies suggested are a must for people in the business world andadminstrators or leaders in education. The book is practical for anyonewho assumes a leadership role and does not know how to begin the process.Thumbs up! ... Read more

Subjects:  1. Business & Economics / Leadership    2. Business & Economics / Management    3. Business / Economics / Finance    4. Business/Economics    5. Employees    6. Entrepreneurship    7. Human Resources & Personnel Management    8. Leadership    9. Mentoring in business    10. Organizational learning    11. Training of    12. Business & Economics    13. Coaching    14. Management    15. Personnel & human resources management   

Editorial Review

What do the Honda Supercub, Intel's 8088 processor, and hydraulic excavators have in common? They are all examples of disruptive technologies that helped to redefine the competitive landscape of their respective markets. These products did not come about as the result of successful companies carrying out sound business practices in established markets. In Read more

Reviews (140)

Mind-Expanding
This is one of the best -- and scariest -- business books I've ever read. Christensen clearly illustrates why many of the 'tried and true' formulas really don't work. His research is compelling and is presented clearly enough for non-technical readers. I can't recommend this book highly enough!

Counterintuitive, well-supported, and powerful
This text excels on several levels:It is very readable, and tells a story which is understandable and compelling even at a cursory pace.For the motivated reader, digging deeper, especially spending time on the introduction and each chapter's endnotes, there is a huge amount of data and insight into that data that is well-structured for assimilation.Finally, the theories presented, once understood, become both a lens for interpreting past and current market dynamics, and set the stage for deployable actions in a number of industries.

It must have been mistaken identitiy...
During fourth of july vacation, I had a chsance to see an old college friend, who is a vice president for a large computer hard drive firm... he was showing offf his new Toyota hybrid when we began talking about the market forces, which interfered with large companies responding to the emerging needs and changes in the marketplace.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Creative ability in business    5. Customer services    6. Development - Economic Development    7. Economics - General    8. Economics - Theory    9. Entrepreneurship    10. Industrial management    11. Management - Ge